Workday HCM Applications Analyst

RGP; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

RGP seeks an experienced Workday HCM Administrator to configure and support the Workday system. You will elicit requirements, design solutions, and handle testing and troubleshooting for Core HR, Payroll, and Absence Management.

You will lead HRIS project work, develop integrations with internal and external systems, and produce user documentation while ensuring secure data access and compliance across HR processes.

Qualifications

• Bachelor’s degree in a related field.
• 5+ years of experience in HR systems implementation, development, and support.
• 2+ years of experience as a Workday system administrator (configuration, testing, support).
• Experience with Workday reporting tools and EIBs.
• Knowledge of HR processes across the employee lifecycle.
• Strong communication and independent work capability.
• Experience in at least one full life cycle Workday HCM implementation is preferred.

Responsibilities

• Configure and support Workday HCM system.
• Elicit requirements and design solutions for Workday enhancements.
• Lead design, testing and implementation of HR system projects.
• Develop and maintain HRIS system integrations with internal/external systems.
• Create user procedures, guidelines and change-management documentation.
• Manage system administration tasks including access, data checks, and troubleshooting.
• Collaborate with IT, Finance and vendors to improve HR systems and delivery.

Skills

Workday HCM

Requirements elicitation

System configuration

Testing and troubleshooting

Communication skills

Multi-project management

Independent work

Problem solving

HR processes knowledge

Change management procedures

Education

Bachelor’s degree in Computer Science / Information Systems / Human Resources

Tools

Workday reporting tools

Workday EIBs

Job description

Responsible for configuration and support of RGP’s Workday HCM system including requirements elicitation, solution design, system configuration, testing, and troubleshooting. This role serves as a point-of-contact and subject matter expert for assigned functional areas within Workday such as Core HR, Payroll, Compensation and Absence Management.

Primary Functions:

• Leads the administration, maintenance and configuration of HR systems for the company.
• Collaborate with business partners to capture and document requirements for Workday enhancements and fixes.
• Key contributor on HR system projects (scope, design, testing, and implementation).
• Contributes to, develops and maintains systems and workflow architectures.
• Design and develop user procedures, guidelines and documentation to support change management.
• Carries out system administration activities – system maintenance, system testing, data checks, fault finding and troubleshooting, resolution, and managing user access.
• Builds and delivers integrations between HRIS and other systems (both internal and external) including vendors, for example Benefit, Financial, Talent systems, etc.
• Supports security configuration and management to ensure appropriate control of access to data and system, typically in partnership with IT department.
• Supports and may develop reporting metrics and measurement activities across a wide range of HR activities.
• Works closely with vendors, internal IT and Finance to continuously improve HR systems and delivery mechanisms.
• Responds to ad hoc reporting requirements timely, ensuring reporting deadlines are met as expected; either monthly or on a per pay period basis.
• Maintains confidentiality of data, departmental, and system and security at all times.
• Ensures open communication and alignment across all functional areas including Recruiting, Compensation, Benefits, Time, Absence and Payroll.
• Maintain awareness of current trends in HRMS with a focus on product development, delivery and support.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Human Resources or a related field.
• 5+ years of experience in the implementation, development, and support of Human Resources systems.
• 2+ years of experience as a Workday system administrator responsible for configuration, testing, and support of Workday.
• Experience with Workday reporting tools and EIBs.
• Knowledge of Human Resources processes and data throughout the employee lifecycle including hiring, onboarding, job changes, timekeeping, absences, and benefits.
• Ability to listen effectively and actively engage others.
• Ability to work independently, managing work from concept through completion.
• Ability to identify and articulate options to stakeholders and influence decisions.
• Excellent communication skills (both written and verbal).
• Ability to effectively manage multiple projects concurrently and meet deadlines.
• Participation in at least one full life cycle Workday HCM implementation preferred.
• Knowledge of Workday Core HR, Payroll, Time Tracking, and Absence Management concepts and configuration preferred.
• Completion of Workday training in Core HR, Payroll, Time Tracking, and Absence Management preferred.
• Process oriented and driven to always look for optimizing the way we work.