WFH - Housing Placement Coordinator (Property Management)

BruntWork; Manila; Remote; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking a dedicated Housing Placement Coordinator to manage applicant pipelines and streamline property management administration. The role operates Monday–Friday, 9:00 AM–6:00 PM Central Time, with a 1-hour break, totaling 40 hours weekly.

You will manage client pipelines, collect and reconcile payments, log interactions, and deliver daily summaries. The position emphasizes empathetic communication with clients in vulnerable situations and collaboration with an existing VA.

Qualifications

• Proven property management administration and pipeline management experience.
• Experience handling confidential data, including government IDs and background checks.
• Familiarity with US fair housing principles, or willingness to train on start.
• Reliable power and internet redundancy (UPS/inverter) and mobile data backup.
• Experience supporting American companies and their clients.
• Leadership and proactive approach to action without prompting.
• Strong written and verbal communication.
• High attention to detail and ability to work independently.

Responsibilities

• Manage and monitor client pipeline in GoHighLevel to move applicants toward housing.
• Collect application fees via payment link and reconcile payments daily.
• Log every applicant interaction in GoHighLevel.
• Deliver an end-of-shift summary daily and join a weekly pipeline review.
• Handle background checks and ID verification via MRI.
• Communicate rent pricing and processes clearly with compassion.
• Escalate legal, eviction, or fair housing questions as needed.
• Maintain workflow automations and flag gaps early.
• Collaborate with the client's VA and follow onboarding materials.
• Report to the client on vision, daily tasks, and KPIs.

Skills

Pipeline management

Communication skills

Independent work

Leadership

Attention to detail

Data handling

Tools

GoHighLevel

MRI

Gmail

Cloud platforms

Job description

Overview

Our client is looking for a dedicated Housing Placement Coordinator to manage applicant pipelines and streamline the property management administration process.

Schedule

• Monday - Friday, 9:00 AM - 6:00 PM Central Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Manage and monitor the client pipeline in GoHighLevel so every applicant keeps moving toward housing placement

• Collect application fees through our payment link and reconcile payments received daily

• Honor opt-outs and DND flags, apply suppression tags correctly, and keep the do-not-market list clean

• Log every applicant interaction in GoHighLevel

• Deliver an end-of-shift summary daily and join a weekly pipeline review

• Escalate rather than respond on legal threats, eviction or lockout questions, fair housing questions, and applicants disclosing homelessness or crisis situations

• Follow up consistently with applicants to maintain momentum and build trust throughout the leasing process

• Communicate with empathy and confidence to clients in vulnerable situations, such as eviction or homelessness

• Support and maintain the existing workflow automations, flagging gaps or issues before they become problems

• Handle property management administration, including coordinating background check and ID verification steps through MRI

• Communicate rent pricing and company processes firmly and clearly while maintaining a compassionate tone

• Collaborate with the client's existing VA, who is available to assist

• Follow the client's existing training materials, including the interactive HTML onboarding resource

• Report to the client, who manages the vision, daily tasks, and KPIs
  

Requirements

• Proven experience in property management administration and pipeline management

• Experience handling confidential personal data, including government IDs and background check results

• Familiarity with US fair housing principles, or ability to complete fair housing training on start

• Reliable power and internet redundancy, specifically a UPS or inverter and mobile data backup

• Prior experience supporting American companies and their clients

• Leadership skills with a proactive approach to taking action without being prompted

• Strong written and verbal communication skills

• High level of attention to detail

• Ability to work independently and stay firm on company processes

• Familiarity with GoHighLevel, MRI, Gmail, and cloud communication platforms

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations