WFH Property Management Administrator (CRM)

BruntWork; Manila; Remote; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage

Job summary

BruntWork is seeking a Property Management Administrator to handle day-to-day property administration, maintain registries, and respond to stakeholder inquiries in Manila. The role includes basic accounting support and structured debt recovery, operating under KPI-driven targets.

The position offers permanent work from home for a contractor, with initial urgent hiring and health insurance coverage. Strong English communication and financial literacy are essential to success.

Qualifications

• 2+ years of professional administrative experience in property management or related fields.
• Excellent verbal and written English communication; professional emails and call handling.
• Strong financial literacy; ability to read, reconcile, and explain ledgers and invoices.
• High data integrity with accuracy in high-volume administrative work.
• Proficient in CRM systems and cloud databases; skilled with MS Office suite.

Responsibilities

• Process Notices of Acquisition, dispositions, and title transfers to keep owner registries accurate.
• Audit and update owner profiles, mailing directives, portal permissions, and contact preferences across internal property management platforms.
• Communicate with lawyers, conveyancers, and lot owners on property transactions.
• Triage and assign shared inbox communications to maintain workflow.
• Explain strata ledgers, fees, and account statements to resolve discrepancies.
• Execute structured debt recovery cadences via phone and email and prepare arrears reports.
• Track tasks in Q-Flow and provide agile support to Client Managers and portfolio teams.

Skills

Administrative experience

Property management

English communication

Financial literacy

CRM systems

Microsoft Office

Tools

Q-Flow

Excel

Outlook

Job description

Job Overview

Our client is looking for an Property Management Administrator who will manage day-to-day property administration, maintain ownership registries, field stakeholder enquiries, support basic accounting functions, and conduct structured debt recovery. Operating within structured Key Performance Indicators (KPIs), you will triage shared communication channels, manage tasks in proprietary systems, and ensure that every record, ledger, and notice meets established standards of accuracy and client care.

Schedule

Monday - Friday, 9:00 AM - 6:00 PM AEDT (6:00 AM - 3:00 PM Manila Time), with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Process incoming Notices of Acquisition (NOA), dispositions, and title transfers promptly to maintain accurate lot owner registries in compliance with statutory guidelines.


• Audit and update owner profiles, mailing directives, portal permissions, and contact preferences across internal property management platforms.


• Communicate effectively with lawyers, conveyancers, and lot owners regarding Owners Corporation property transactions, delivering professional and empathetic responses.


• Triage, tag, and assign incoming shared inbox correspondence daily to maintain streamlined workflow distribution across the team.


• Interpret, reconcile, and explain strata ledgers, fee notices, and account statements to resolve billing discrepancies and address fee enquiries.


• Execute structured debt recovery cadences via phone and email, negotiate compliant payment plans, and prepare arrears reports for committee reviews.


• Track and resolve assigned administrative tasks in Q-Flow while providing agile operational support to Client Managers and portfolio teams.

Requirements

• 2+ years of professional administrative experience in property management, strata management, legal conveyancing, or financial services.


• Exceptional verbal and written English communication skills, including professional email drafting and confident phone de-escalation skills.


• Strong financial literacy with the ability to read, reconcile, and explain accounting ledgers, invoices, and payment allocations.


• High digital literacy across CRM systems, task-ticketing software, cloud databases, and the Microsoft Office suite (Excel, Word, Outlook).


• Demonstrated track record of high data integrity and accuracy in high-volume administrative environments.

Independent Contractor Perks

• Permanent work from home


• Immediate hiring


• Health Insurance Coverage