WFH - Job Processing & Compliance Administration Specialist (Simpro)

BruntWork; Metro Manila; Remote; PHP 2,628,000 - 3,504,000; Full time

Benefits offered by this job

Health insurance coverage for eligible

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking an experienced Job Processing & Compliance Administration Specialist (Simpro) to oversee end-to-end administration of completed jobs for a major client contract. You will verify photos, compliance, notes, and other supporting documents, and ensure accurate invoicing through Simpro and client portals.

You will schedule out-of-hours call-outs, manage the contract inbox, and collaborate with field teams to close documentation gaps.

Qualifications

• Must have hands-on Simpro experience for job, work order and service request administration.
• Background in administrative, job processing, or operational support roles handling work orders and invoicing.
• High attention to detail in reviewing photos, notes, compliance documents.

Responsibilities

• Review completed jobs in Simpro to ensure photos, notes, compliance records, and docs are complete.
• Schedule out-of-hours call-outs for on-call plumbers.
• Process accurate invoices per contract requirements and resolve missing documents.
• Manage the contract inbox, respond to inquiries, and process jobs through client portals.
• Follow up with field teams to gather outstanding documentation and approvals.
• Maintain organized job records across platforms and assist with broader admin tasks.

Skills

Simpro

Operations administration

Attention to detail

English communication

Computer literacy

Tools

Simpro

Job description

Overview:

Our client is an Australian contracting and maintenance business servicing major client contracts. They are looking for an experienced Job Processing & Compliance Administration Specialist (Simpro) who understands the operational administration behind trades to manage high-volume job workflows, documentation compliance, and client portal processing. In this role, you will oversee the end-to-end administration of completed jobs for a major client contract-- moving work orders seamlessly from completion and documentation review through to invoicing. Working primarily in Simpro and client-specific portals, you will verify supporting job evidence (photos, compliance, notes), resolve documentation gaps with field teams, manage the contract inbox, and ensure billing accuracy.

Schedule:

8:00 AM to 5:00 PM, Sydney Time Zone (40 hours per week)

Responsibilities:

• Review completed jobs in Simpro to ensure all required photos, notes, compliance records, and supporting documents are submitted and complete
• Schedule out-of-hours call-outs to the on-call plumbers
• Process accurate invoices in line with specific contract requirements and resolve missing documents
• Manage the dedicated contract email inbox, respond to enquiries promptly, and process jobs through the Downer Group portal and client systems
• Follow up with internal teams, field technicians, or contractors to gather outstanding documentation, approvals, or job details
• Maintain organized job records across platforms and assist with broader operational administration as capacity permits

Must-Have Requirements:

• Simpro Expertise: Proven hands-on experience using Simpro for job, work order, and service request administration
• Operations Administration Experience: Background in administrative, job processing, or operational support roles handling work orders and invoicing
• High Attention to Detail: Strict eye for checking job evidence, photos, compliance records, and documentation accuracy
• Communication & Execution: Excellent written/verbal English communication and strong organizational skills with the ability to manage high-volume tasks independently
• Technical Aptitude: Strong computer literacy with the ability to navigate multiple software platforms and client portals simultaneously

Nice-to-Have Requirements:

• AU Industry Background: Prior experience working for Australian trades (electrical, plumbing, HVAC, maintenance) or facilities management businesses
• Client & Portal Familiarity: Hands-on experience with South Australian Housing Trust (SAHT) contracts or processing jobs through the Downer Group portal
• Compliance & Costing: Familiarity with Australian contractor or client compliance standards and job-cost administration

What Success Looks Like?

• Completed jobs processed accurately and efficiently with minimal rejected or delayed invoices
• Every invoice backed by full required photo evidence, notes, and compliance documentation
• Contract email inbox kept clean, organized, and responded to promptly
• Proactive identification and quick resolution of incomplete job files

Independent Contractor Perks:

• Health insurance coverage for eligible locations
• Permanent work from home
• Immediate hiring