WFH Facilities Management Coordinator

BruntWork; Manila; Remote; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage

Job summary

BruntWork is seeking a remote Facilities Management Coordinator to serve as the operational backbone of a fast-paced team. You will receive work orders from corporate clients and dispatch qualified vendors to handle maintenance tasks nationwide.

You’ll manage the full lifecycle of service requests, communicate with clients and vendors, submit proposals, and coordinate approvals and invoicing with minimal supervision.

Qualifications

• Proven experience in facilities management or facilities services coordination.
• Strong understanding of maintenance trades (plumbing, electrical, HVAC, handyman).
• Ability to work autonomously with minimal supervision.
• Excellent critical thinking and problem-solving skills.
• Strong written and verbal communication for client/vendor interaction.
• Experience managing work orders, proposals, and invoicing.

Responsibilities

• Receive and process work orders from corporate clients for facilities maintenance and repair needs.
• Dispatch work orders to qualified vendors in the appropriate city and trade category.
• Communicate with vendors via phone, email, and client portals to coordinate service delivery.
• Determine if work can be completed within budget or if proposals are required.
• Submit proposals to corporate clients and manage the approval process.
• Coordinate return visits for approved work and ensure completion within scope.
• Process invoicing to clients upon job completion.
• Maintain day-to-day operations with minimal supervision and strong critical thinking.
• Respond to client and vendor inquiries through multiple channels.
• Maintain accurate records in company portals and systems.

Skills

Facilities management

Vendor coordination

Budget management

Autonomy

Communication skills

Work orders

Proposals & invoicing

Job description

Job Overview

Our client is looking for a Facilities Management Coordinator, who will serve as the operational backbone of a fast-paced facilities management team, receiving work orders from corporate clients and dispatching qualified vendors to handle everything from unclogged toilets to light fixture replacements across the country. This is a role for someone who thrives on autonomy, critical thinking, and problem-solving—you'll manage the full lifecycle of service requests, communicate with both clients and vendors through portals and email, submit budget proposals, coordinate approvals, and ensure timely completion and invoicing without constant supervision.

Schedule

Remote, Full time | Monday - Friday, 9:00 AM - 5:00 PM Eastern Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Receive and process work orders from corporate clients for facilities maintenance and repair needs
• Dispatch work orders to qualified vendors in the appropriate city and trade category
• Communicate with vendors via phone, email, and client portals to coordinate service delivery
• Determine if work can be completed within allotted budget or if proposal submission is required
• Submit proposals to corporate clients and manage the approval process
• Coordinate return visits for approved work and ensure completion within scope
• Process invoicing to clients upon job completion
• Manage day-to-day operations with minimal supervision and strong critical thinking skills
• Respond to client and vendor inquiries through multiple communication channels
• Maintain accurate records and documentation within company portals and systems

Requirements

• Proven experience in facilities management or facilities services coordination
• Strong understanding of general maintenance trades including plumbing, electrical, HVAC, and handyman services
• Demonstrated ability to work autonomously with minimal supervision or micromanagement
• Excellent critical thinking and problem-solving skills
• Strong written and verbal communication skills for client and vendor interaction
• Experience managing work orders, proposals, and invoicing processes
• Comfortable working with portals, email systems, and multiple software platforms
• Ability to work Mon-Fri 9:00 AM - 5:00 PM Central Time
• Bonus: if you have experience with third-party service coordination or vendor management
• Bonus: if you have managed budgets and approval workflows in a facilities context
• Nice to have: It helps if you have worked with quick service restaurants, retail, or commercial clients.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage