Facilities Coordinator

CBRE Group, Inc.; Cagayan de Oro; On-site; PHP 240,000 - 420,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Associate in the Philippines to oversee teams coordinating with clients, vendors, and contractors to ensure work orders are completed.

The role supports FM operations for a portfolio of assets and assists Property Managers with repairs and investment planning. Responsibilities include handling escalations between landlords, tenants, and service providers, coordinating repairs, and presenting performance reports.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Understanding of processes, procedures, systems and concepts in own job function.
• Ability to convey complex content concisely and clearly.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Excellent organizational skills and inquisitive mindset.
• Advanced math skills for calculating percentages, discounts, and markups.

Responsibilities

• Serve as the point of contact for escalated communications between landlord, tenants, and service providers.
• Allocate work orders and schedule repairs from requests.
• Review work order data and present performance and progress reports to management.
• Audit vendor paperwork for accuracy and compliance.
• Inspect rooms and furniture to identify repair or renovation needs.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to improve operations.
• Analyze data to identify and solve complex problems with minimal precedents.
• Support and influence related teams; suggest process improvements to boost team efficiency.

Skills

Advanced math skills

Microsoft Office

Organizational skills

Analytical thinking

Education

High School Diploma or GED with 3-4 years of job-related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Facilities Associate, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.