Manager, Facility Management (Onsite CDO)

Concentrix Philippines; Cagayan de Oro; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Concentrix Philippines is seeking a Facilities Manager to operate and maintain our facility, overseeing house and building services, interior and exterior maintenance, safety and security to ensure efficient and compliant operations. The role emphasizes adherence to safety standards, cleanliness, and operational efficiency.

You will coordinate with internal customers, manage vendor relationships and contracts, review best practices, monitor site standards and emergency procedures, support

Qualifications

• Bachelor's Degree in related field with seven years of relevant experience preferred.
• Excellent communication skills, both written and verbal.
• Ability to present information effectively to internal and external associates.
• Proven ability to organize and prioritize projects in a fast-paced, deadline-oriented environment.
• Demonstrated initiative and ownership with focus on continuous improvement.
• Strong customer service disposition and professionalism.
• Solid understanding of the organizations business operations and industry.
• Demonstrated business acumen.
• Advanced Microsoft Office skills.
• Flexible in shift time and amenable to work on site.

Responsibilities

• Execute delivery of facility services, including house and building services, interior and exterior maintenance, safety and security.
• Maintain membership in IFMA, BOMA or similar facilities management organization.
• Review current facilities best practices and trends to facilitate effective delivery of facilities services.
• Assist with implementing facility operations processes defined by regional and/or senior facilities leadership.
• Monitor site-specific facility operations standards and processes (e.g., emergency procedures, facility initiatives and security standards and processes) as necessary.
• Work with internal customers to identify and address emerging facility requirements and issues.
• Maintain vendor relationships to facilitate delivery of outsourced services and ensure fulfillment of terms of vendor agreements and contracts.
• Supervise personnel in maintaining and supporting relationships with customers and vendor.
• Act as a point of contact for internal and community-based organizations for special events.
• Adhere to annual budget by monitoring expenses and implementing corrective action plans.

Skills

Excellent communication

Presentation skills

Project prioritization

Initiative and ownership

Customer service

Business acumen

Microsoft Office

On-site readiness

Education

Bachelor's Degree in related field

Job description

About the role

The Facilities Manager operates and maintains the facility by managing, performing house, building services, interior, exterior maintenance, and security according to required standards for operations, safety, cleanliness, and efficiency.

Key responsibilities

• Execute delivery of facility services, including house and building services, interior and exterior maintenance, safety and security

• Maintain membership in International Facilities Management Association (IFMA), Building Owners' Management Association (BOMA) or similar facilities management organization

• Review current facilities best practices and trends to facilitate effective delivery of facilities services

• Assist with implementing facility operations processes defined by regional and/or senior facilities leadership

• Monitor site-specific facility operations standards and processes (e.g., emergency procedures, facility initiatives and security standards and processes) as necessary

• Work with internal customers to identify and address emerging facility requirements and issues

• Maintain vendor relationships to facilitate delivery of outsourced services and ensure fulfillment of terms of vendor agreements and contracts

• Supervise personnel in maintaining and supporting relationships with customers and vendor

• Act as a point of contact for internal and community-based organizations for special events

• Adhere to annual budget by monitoring expenses and implementing corrective action plans

About you

• Bachelor's Degree in related field from a four-year college or university with a minimum of seven years of relevant experience preferred

• Excellent communication skills, both written and verbal

• Ability to effectively present information to internal and external associates

• Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment

• Demonstrated ability to take initiative and ownership with focus on continuous improvement

• Strong customer service disposition and sense of professionalism

• Solid understanding of the organization's business operations and industry

• Demonstrated business acumen

• Advanced Microsoft Office skills

• Flexible in shift time and amenable to work on site