We’re looking for a new Guest Service Agent

Caesars Hospitality Vacancies; Philippines; On-site; PHP 89,000 - 179,000; Part time

Job summary

Caesars Hospitality Vacancies in the Philippines is seeking a Guest Service Agent for a part-time role offering 20–30 hours per week. You will welcome guests, assist with registrations, reservations, porter and concierge tasks, and strive to set a memorable first impression.

The ideal candidate will have hotel or customer service experience, excellent English communication, flexibility for evenings and weekends, and a willingness to go the extra mile to ensure guest satisfaction.

Qualifications

• Front Office or customer service experience preferred.
• Excellent communication and a passion for service.
• Flexible to work evenings, weekends, and holidays.
• Fluent English required; additional languages helpful.

Responsibilities

• Deliver memorable guest experiences and a warm welcome.
• Check in and check out guests; handle cash and payments.
• Engage with guests to build relationships and resolve complaints.
• Answer reservations inquiries for upcoming stays or in-house guests.
• Resolve guest issues and use feedback to improve satisfaction.
• Share local area knowledge with event, place, and restaurant recommendations.
• Represent the brand as a welcoming ambassador.

Skills

Front Office experience

English fluency

Customer service

Job description

We’re looking for a new Guest Service Agent vacancy in Philippines

Attention! This vacancy is temporarily suspended!

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Guest Service Agent to take ownership of delivering exceptional first impressions – with a little bit of variety from registration and reservations to porter and concierge services. This is a Part Time role, with anticipated hours of 20-30 hours per week.

Every day is different, but you’ll mostly be:

• Delivering memorable guest experiences and the warmest of welcomes
• Checking in and Checking out guests: cash handling and processing payments
• Engaging with guests to build personal relationships and remedy any complaints
• Anserwing reservations queries for upcoming stays or in house guests
• Resolving guest issues and using their feedback to improve guest satisfaction
• Show casing your knowledge of the local area sharing rescommendations of events, places of interests and restaurants
• Leading the way as a brand ambassador

What We need from you:

• Ideally you'll have previous hotel experience in a Front Office environment or similar customer service experience.
• Great communication skills and a real passion for delivering great customer service
• Flexibility to work various shifts including evenings and weekends and public holidays
• Must speak fluent English; any additional languages would be great!

This job has no reviews yet. You can be the first!