We're Hiring: Customer Service with 6 months experience! 50k Sign on bonus!

Dynamic Talent Solutions; Taguig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Sign-on bonus

Commission

Performance bonus

Health Insurance

Work from Home options

13th Month Pay

Paid Holidays

Job summary

A leading service provider in Metro Manila is hiring a Customer Service Representative, offering a salary of PHP 25,000 and a sign-on bonus of PHP 50,000 for those who can start in December. Responsibilities include responding to inquiries, resolving issues, and maintaining customer records. Candidates should possess strong communication and problem-solving skills. The work is onsite at McKinley Site. Join us to deliver exceptional customer service in a supportive environment.

Responsibilities

• Respond promptly and accurately to customer inquiries.
• Diagnose and resolve customer issues efficiently.
• Maintain detailed records in the customer management system.
• Provide product information and guidance to customers.
• Collaborate with team members to enhance customer experience.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Ability to manage challenging conversations calmly

Job description

We're Hiring: Customer Service with 6 months experience! 50k Sign on bonus!

Dynamic Talent Solutions

Employee Recognition and Rewards

Commission, Performance Bonus, Employee Recognition Program, Incentives

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

Customer Service Representative

• Location: Mckinley Site
• Salary Package: PHP 25,000 with 50k Sign on bonus! If you can start this December
• Work onsite
• No assessment

Key Responsibilities

• Responding promptly and accurately to customer inquiries via phone, email, or chat.
• Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
• Maintaining detailed records of interactions and transactions in the customer management system.
• Providing product information and guidance to customers.
• Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.

Required Skills

• Excellent verbal and written communication skills for effective interaction with customers.
• Strong problem-solving skills to quickly and accurately resolve customer issues.
• Ability to remain calm under pressure and manage challenging conversations with professionalism.