Customer Service Representative | Nonvoice/Chat | Data Entry

Sapient Global Services; Quezon City; On-site; PHP 279,000; Full time

Benefits offered by this job

Competitive Salary (up to 25K)

Monthly Commissions

HMO with 2 FREE Dependents

Fast-Track Career Growth

Flexible Shifts

Life Insurance & Retirement Plan

Job summary

A dynamic BPO company in Quezon City is seeking a Customer Service Representative for a non-voice role. This full-time position requires a high school diploma, with no prior experience necessary as training will be provided. The role involves handling customer inquiries, processing orders, and maintaining satisfaction standards. Key benefits include a competitive salary up to 25K, monthly commissions, flexible shifts, and comprehensive health care. If you're looking to grow your career in customer service, this opportunity is for you!

Qualifications

• Customer facing work experience is a plus.
• No prior customer service experience necessary; comprehensive training provided.
• Proficiency with customer service tools is a plus but not required.

Responsibilities

• Handle customer inquiries and resolve issues across various channels.
• Offer information about products, services, and policies.
• Process orders, returns, and account updates.
• Maintain high standards of customer service.
• Meet performance targets for productivity and quality.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Ability to adapt

Education

High school diploma or equivalent

Job description

Customer Service Representative | Nonvoice/Chat | Data Entry

Negotiable

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

English Language Customer Service Problem Solving Call Centre Interpersonal Skills Team Player