Customer Care Representative

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive Salary

Monthly Commissions

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office

Flexible Shifts

Life Insurance & Retirement Plan for qualified team members

Signing Bonuses and More Premium Perks

Job summary

A growing customer service company in Quezon City is seeking Customer Service Representatives to join their team. Competitive salary up to 25K PHP, along with monthly commissions and extensive training provided. This role involves handling customer inquiries, processing orders, and maintaining high standards of service. Ideal for both new and experienced candidates, this position offers fast-track career growth opportunities and various perks.

Qualifications

• Customer-facing work experience is a plus.
• No prior customer service experience necessary; comprehensive training is provided.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries across various channels.
• Provide accurate information about products and services.
• Process orders, returns, and account updates efficiently.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Organizational skills

Strong work ethic

Education

High school diploma or equivalent

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Others

Company Social Events

Professional Development

Job Training

Read More

• We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!
• Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you!

Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!

English Language Customer Service Call Centre Organizational Skills Interpersonal Skills Problem Solving Scheduling Strong Work Ethic

Working Location

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