Wave 1 - CSR (Customer Service-Financial Account) | Virtual Process

Crescendo Staffing and Business Consulting Inc.; Taguig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Sign-on bonus up to 20,000 PHP

HMO with dependents

Performance incentives

Outstanding benefits

Career growth and work-life balance

Job summary

A leading staffing and consulting firm is now hiring for a call center role focused on financial services and travel accounts in Taguig. Ideal candidates are those with basic to good English communication skills, and who are willing to work onsite and start immediately. The position offers a monthly salary between 25,000 to 30,000 PHP plus monetary benefits and up to 20,000 PHP sign-on bonus, along with health coverage for dependents and various incentives.

Qualifications

• Open to newbies, career shifters, or tenured agents.
• Must be willing to work onsite and start immediately.

Responsibilities

• Handle inbound and outbound calls for financial services and travel accounts.
• Assist customers with account inquiries, billing, payments, refunds, and reservations.
• Provide accurate information about financial products and travel policies.
• Resolve customer concerns following company policies and compliance standards.
• Maintain detailed records of customer interactions using a CRM system.

Skills

Basic to good English communication skills

Job description

WAVE 1 – PIONEER RAMP CLASS NOW HIRING

( CALL CENTER | JANUARY & FEBRUARY START )

1 INTERVIEW & 1 ASSESSMENT ONLY

SITE:McKinley Taguig

ACCOUNT: Financial | Travel | Reservation

Key Responsibilities

• Handle inbound and/or outbound calls related to financial services and travel accounts in a professional and courteous manner.
• Assist customers with account inquiries, billing concerns, payments, refunds, reservations, bookings, and itinerary changes.
• Provide accurate information about financial products, travel policies, fares, schedules, and promotions.
• Resolve customer concerns efficiently while following company policies, compliance standards, and security procedures.
• Maintain accurate and detailed records of customer interactions using the company’s CRM or ticketing system.

Qualifications

• We have account for Newbie's | Career Shifter | Tenured agents

• Basic to good English communication skills

• Willing to work onsite and start immediately

Salary Package

• Earn 25,000 to 30,000 monthly offer + Monetary benefits

•Plus account allowance and performance incentives

• Up to 20,000 SIGN ON BONUS

•HMO with dependents

Why Us?

• Virtual Process | No need to walk-in

• Guaranteed 1 Day process | Same day Job Offer

• Welcoming company & Approachable management

• Outstanding benefits , Career growth & work life balance