Customer Service Representative | VIRTUAL PROCESS

STACKph; Pasig; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

STACKph in Pasig is hiring a Customer Service Representative for on-site duties. You will handle customer inquiries about financial retail products, provide accurate information, and document interactions.

Ideal candidates have 1 year of BPO experience, strong communication, and willingness to work in shifts including weekends. The role offers a competitive benefits package and opportunities for career growth.

Qualifications

• At least a High School Graduate (Old Curriculum) or Senior High School Graduate.
• Must have at least 1 year of BPO experience.
• Excellent communication and interpersonal skills.
• Willing to work onsite in Pasig.

Responsibilities

• Handle customer inquiries related to financial retail products and services.
• Provide accurate information and resolution to customer concerns.
• Maintain professionalism and deliver excellent customer service during all interactions.
• Document customer transactions and follow established company procedures.
• Meet performance, quality, and productivity standards.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Customer service

Education

High School Graduate

Senior High School Graduate

Job description

Customer Service Representative | VIRTUAL PROCESS

STACKph

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

WE ARE HIRING – Financial Retail Account | Bridgetown

We are currently seeking customer-oriented and highly motivated individuals to join our Financial Retail Account in Bridgetown. This opportunity is ideal for candidates with prior BPO experience who are looking to build a career in the customer service industry.

Job Responsibilities:

• Handle customer inquiries related to financial retail products and services.
• Provide accurate information and resolution to customer concerns.
• Maintain professionalism and deliver excellent customer service during all interactions.
• Document customer transactions and follow established company procedures.
• Meet performance, quality, and productivity standards.

Qualifications:

• At least a High School Graduate (Old Curriculum) or Senior High School Graduate.
• Must have at least 1 years of BPO experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving and customer service abilities.
• Willing to work onsite in Bridgetown.
• Amenable to shifting schedules, including weekends and holidays if required.

Compensation and Benefits

• Competitive benefits package
• Career growth and development opportunities

Hiring Process (Virtual)

• Initial Interview
• Assessment
• Final Interview