Warehouse Supervisor ( Laguna Area )

MAIDEHAO TRADING CORP.,; Laguna; On-site; PHP 300,000 - 520,000; Full time

Job summary

MAIDEHAO TRADING CORP. is seeking a Logistics/Warehouse Supervisor to oversee inventory accuracy, loading and dispatch, and warehouse operations.

The role will ensure timely deliveries, efficient stock handling, and strict adherence to FIFO/FEFO policies across multiple warehouses and TPL providers. The incumbent will coordinate with demand planners, monitor KPIs, and coach the warehouse team to maintain quality and safety standards.

Qualifications

• No formal education requirements stated in the job duties.

Responsibilities

• Ensure accuracy of actual inventory vs ERP system
• Maintain DOI (Days of Inventory) within agreed days level
• Maintain CSL (Customer Service Level) within agreed service level
• Ensure stock availability at all times
• Verify SKUs for inbound deliveries and in good condition
• Ensure SKUs for outbound deliveries follow FIFO/FEFO
• Ensure SKUs are stacked in assigned locations
• Conduct month-end inventory count
• Handle ROS for returns from trade customers and record counts
• Coordinate with demand planner for stock needs
• Ensure OTIF deliveries are within agreed level
• Keep CTS % within allowed percentage
• Ensure truck availability for deliveries
• Verify loading accuracy against delivery documents
• Deliver products per customer delivery requirements
• Ensure Delivery Trip Ticket accuracy per truck
• Improve systems/policies to reduce CTS
• Coordinate with Sales on delivery issues
• Maintain proper warehouse hygiene and safe storage practices
• Follow GWP and disposal of garbage
• Oversee MHE and in-house trucks maintenance and usage
• Schedule PMS checks for trucks
• Lead and coach subordinates daily
• Prepare and review DIMR, weekly delivery and KPI reports
• Stay updated on products via SKU lists and marketing memos
• Submit reports with integrity and timeliness
• Perform other duties as assigned by supervisor

Job description

Duties and Responsibilities

1. Management of Inventory

• Ensure the accuracy of actual inventory count versus the inventory in the ERP system.
• Ensure the DOI (Days of Inventory) is within the agreed days level.
• Ensure the CSL (Customer Service Level) is within the agreed service level.
• Ensure the availability of the stocks at all time.
• Ensure the correctness of SKU and in good condition of all in-bound deliveries.
• Ensure that the SKUs for out-bound deliveries are in accordance to the First-In First-Out (FIFO) or First-to-expire First-Out (FEFO) policy.
• Ensure that all SKUs are stacked in the assigned locations.
• Conduct month-end inventory count.
• Ensure that all pulled-out from trade customers have return documents and are properly recorded and counted upon pull-out from the customer and upon receipt at the warehouse:

• Good Stocks are prepared with the Returned Order Slip (ROS).
• Damaged stocks (BOs) are prepared with the Returned Damaged Slip (RDS) and stored in the BO location.
• Ensure quality inspection to identify the good stocks for selling while the bad stocks are for disposal.
• Ensure Credit Memo (CM) preparation by Finance.
• Proper disposition on the damaged stocks (BO) returned by customers within thirty (30) days from the date of receipt of the BOs.
• Implement systems or policy improvements to reduce cost and maximize investment.
• Proper coordination with demand planner for the stocks needed.

2. Management of the Loading and Dispatching of Delivery

• Ensure On-Time and In-Full (OTIF) deliveries are within the agreed level.
• Ensure that the cost to sales (CTS %) is within the allowed percentage.
• Ensure the availability of the trucks needed.
• Ensure the accuracy of the items loaded by SKU code, description and quantity versus the delivery documents (Sales Invoice/Delivery Receipts).
• Ensure that all deliveries conform to the delivery requirement/policy of the customers.
• Ensure the correctness of the Delivery Trip Ticket (DTT) per truck for dispatch.
• Implement system or policy improvements to maximize investment and reduce CTS.
• Ensure proper coordination with Sales agents on problems on the delivery.

3. Managing the Warehouse

• Ensure that the recommended stacking layer and height of the SKU per pallet is followed to avoid damaged stocks.
• Ensure the cleanliness of the warehouse including the floors, walls, ceilings, windows, glass, loading bays and parking area.
• Ensure the correctness of the inventory of the pallets and in good condition.
• Proper disposal of garbage.
• Continuous implementation and evaluation of the good warehouse practice (GWP).

4. Management of Third Party Logistics (TPL) Company/Provider

• Ensure proper coordination with TPL owners on the trucks needed.
• Monitor the call time (time-in) of the truckers for loading to avoid crowding in the parking and loading areas and ensure on-time delivery.
• Ensure the needed manpower per truck type are complied with to facilitate the loading and unloading of delivery.

• L300 / AUV / 4W - Driver and 1 helper
• 6W / 10W - Driver and 2 helpers
• Wheeler or pushcart required by customer
• Ensure proper delivery outfit: T-Shirts, Long Pants, with safety vest and safety shoes. Safety hat as required by customer.
• Monitor the dispatched deliveries for updates on the delivery.
• Proper and timely action on the problems encountered during delivery to avoid delivery rejections.
• Monitor and provide monthly performance of the truckers based on the KPIs.

5. Management of Material Handling Equipment (MHE) and In-house Trucks

• Proper use and monitoring of the daily maintenance check to prevent breakdown and downtime of all MHEs assigned: Reach Truck and jack pallets.
• Ensure the proper use and maintenance of all in-house trucks.
• Monitor the usage of RFID.
• Monitor the usage of gas Fleet Card.
• Monitor the daily expenses per truck.
• Monitor the daily kilometer (KM) run of each truck.
• Schedule of the Preventive Maintenance Service (PMS) check per truck.

6. People Management

• Daily monitoring of the performance of his/her subordinates.
• Conduct coaching to all his/her subordinates to ensure that directions/instructions are implemented properly.

7. Reports

• Daily Inventory Monitoring Report (DIMR).
• Weekly Summary of Pending deliveries
• Weekly POD monitoring Report
• Weekly CSL and OTIF
• Weekly CTS monitoring report
• Weekly load utilization per truck
• Check the correctness of the billings of the truckers for payment.

8. PRODUCT AWARENESS

• Must be updated on the different products of the company by regularly reviewing the updated SKU list and memos from Marketing Department.

9. Other Job-Related Tasks

• Ensure Integrity, Accuracy, Completeness and Timeliness (I-ACT) in the submission of reports.
• Follow the set company standards pertaining to care and maintenance of company assets.
• Perform other job-related duties and functions that may be assigned by the superior from time to time.