Warehouse Supervisor

2GO Group; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Travel perks

Performance bonuses

Incentives

Health & wellness programs

Paid time off

Job summary

2GO Group seeks a seasoned supervisor to oversee cross-dock transport services and client-principal contracts. You will manage warehouse and forwarding operations, ensure service levels meet client expectations, and drive profitability through KPI tracking and cost control.

The role requires 2+ years in a supervisory capacity, strong leadership, and hands-on experience with transport/warehouse management. Local travel and team coaching are part of the duties.

Qualifications

• Graduate of any 4-year course.
• At least 2 years of supervisory experience in the same field or industry.
• Strong communication, leadership and client-management abilities.

Responsibilities

• Oversee all operations to ensure cost-effectiveness and profitability.
• Support warehouse operations aligned with quality standards and client expectations.
• Lead cross-dock activities and contract compliance across transport and forwarding.
• Coordinate with internal units to develop initiatives and growth opportunities.
• Produce daily profitability analysis and KPIs; ensure accurate revenue invoicing.
• Champion safety, service excellence, and staff training compliance.

Skills

Communication skills

Presentation skills

Interpersonal relationships

Leadership skills

Business knowledge

Account management

Customer service management

Transport management

Warehouse management

Education

4-year degree

Job description

Job Description:

Here's the difference you'll make

Over-sees the entire special solution and value-adding Cross Dock transport service and attendant client-principal contract/account management

Tasks in accordance with operational plans and targets, implements plan , supervise and execute a profitable and efficient operation as well as ensuring superior and effective service level performance that meets or exceeds client-principal expectations.

Actively support and participate in new business undertaking for warehouse, cross-dock and other forwarding and physical distribution special solution and business opportunities.

What you'll do

• Supervises all operations and attain smooth, efficient and cost effective manner to meet the needs of the Business and to sustain profitable growth.
• Supports warehouse operations aligned with GWP standards set by internal Quality Team and Client-Set expectations.
• Lead in serving all cross-dock serviced customer/client-principal relative to contract compliance, its provisions and performance/service level update and review.
• Supervises efficient operations and achieve all cost, quality and performance targets in coordination with transport and forwarding activities in client-principal to store delivery fulfilment.
• Participates in regular coordination with internal business units to develop among others, sustainable initiatives on current contract as well as provide and open opportunities for business expansion.
• Supervises and ensure operations are kept fully up to date, and to produce daily profitability analysis and appropriate KPIs .
• Oversees and ensure all related financial responsibilities including among others, revenue sales are invoiced in a timely and accurate manner as well as all related costs are verified for payment clearance.
• Gets involve in developing a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
• Takes part in implementing Good Transport & Warehousing standards and ensure all staff training is up to date and legally compliant.
• Plans and strategize with team and implements actions aligned with the Principal's requirements for more effective and efficient operations and services.
• Adopts a major role in the proper implementation of safety and security of all warehouse facilities including among others institutionalization of the annual emergency and evacuation plan .
• Perform other tasks as assigned by superior .

You’ll thrive in this role if you

Educational Background

• Graduate of any 4-year course.

Professional Experience

• At least 2 years work experience in a supervisory role in the same field or industry

Competencies, Skills, Knowledge And Abilities

Leadership Competencies

• Excellent communication and presentation skills
• Business Knowledge
• Interpersonal Relationship
• Leadership Skills

Technical Competencies

• Account Management
• Customer Service Management
• Product/Service Development
• Pricing and Yield Management
• Transport Management
• Warehouse Management
• Systems usage and application

What's in it for you?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you're supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued-at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being