Warehouse Operations Lead — SLA, Inventory & Team Training

Hammerjack Pty Ltd; Philippines; On-site; PHP 335,000 - 469,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Warehouse Operations Lead in the Philippines to manage daily Inbound, storage, picking, packing and dispatch activities. You will oversee team performance and ensure timely, accurate fulfillment across all processes.

Key requirements include strong leadership, ability to drive productivity, and fluency in English and Tagalog. The role involves coordinating with planning, dispatch and transport, while maintaining safety, hygiene and regulatory compliance.

Qualifications

• Experience leading warehouse/retail/dark store operations.
• Strong leadership and team management abilities.
• Fluent in English and Filipino (Tagalog).

Responsibilities

• Manage daily warehouse operations including inbound, storage, picking, packing and dispatch.
• Ensure SLA adherence, productivity and quality benchmarks.
• Monitor inventory accuracy, cycle counts and shrinkage control.
• Lead, train and manage the store team.
• Coordinate with planning, dispatch and transport teams.
• Ensure safety, hygiene and statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports on manpower, productivity, inventory and costs.

Skills

Leadership

Team management

Communication

Operational planning

Tools

Excel

WMS

Email

Job description

Hammerjack Pty Ltd is seeking a Warehouse Operations Lead in the Philippines to manage daily Inbound, storage, picking, packing and dispatch activities. You will oversee team performance and ensure timely, accurate fulfillment across all processes.

Key requirements include strong leadership, ability to drive productivity, and fluency in English and Tagalog. The role involves coordinating with planning, dispatch and transport, while maintaining safety, hygiene and regulatory compliance.