Warehouse Operations Lead & Resource Planner

Shopee; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Shopee Philippines is seeking a Warehouse Manager to lead all warehouse functions, ensure operational continuity, and manage a full floor team across shifts. You will deputize on-floor and drive productivity, accuracy, and safety in daily activities.

You will coordinate with OPEX / Manpower, VMP, Corporate IT, and Expansion, prepare capex/replacement plans, track assets, and report issues to HQ with clean data for network planning.

Responsibilities

• Define HC standards by function based on volume and productivity baselines
• determine long-term vs. seasonal nFTE mix
• track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
• Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
• Submit manpower requests to vendors per agreed COT
• raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
• Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
• Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
• Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
• Forecast demand from ADO by function; align procurement cycle with VMP
• Generate PR per site on schedule; ensure request accuracy and lead time compliance
• Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
• Receive and distribute consumables to functions; maintain accurate on-hand inventory records
• Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
• Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
• Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
• Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
• Maintain assign in/out log; keep asset register accurate; coordinate maintenance records
• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions
• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
• Participate in regular site reviews and provide clean data to support network-level planning at HQ

Job description

Shopee Philippines is seeking a Warehouse Manager to lead all warehouse functions, ensure operational continuity, and manage a full floor team across shifts. You will deputize on-floor and drive productivity, accuracy, and safety in daily activities.

You will coordinate with OPEX / Manpower, VMP, Corporate IT, and Expansion, prepare capex/replacement plans, track assets, and report issues to HQ with clean data for network planning.