Warehouse Operations & Resource Lead (Assistant Manager)

Shopee; Manila; On-site; PHP 720,000 - 1,000,000; Full time

Job summary

Shopee in Manila is seeking a Warehouse Manager to lead and optimize warehouse operations, manpower planning, and vendor coordination. The role requires strategic planning, data-driven decision making, and hands-on leadership to ensure efficiency across shifts.

Your responsibilities include coordinating with HQ, managing resources, and ensuring accuracy of data and processes during peak periods. A strong background in warehouse management and procurement workflows is essential.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or related field.
• 5+ years in warehouse operations, supply chain, or resource management; supervisory experience preferred.
• Strong understanding of warehouse resource management: manpower, consumables, equipment.
• Experience with manpower agencies, vendor liaison, and procurement workflows.
• Analytical and able to track performance vs targets across multiple resources.
• Proficient in Google Sheets / Excel; WMS or ERP experience is a plus.
• Detail-oriented with solid documentation and record-keeping.
• Effective communicator with onsite and HQ teams.
• High ownership mindset for resource availability and continuity.
• Ability to adapt to shifting priorities during peak periods.

Responsibilities

• Define HC standards by function based on volume and productivity baselines.
• Prepare site HC plan vs volume forecast; align with OPEX / Manpower on requirements.
• Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests.
• Track attendance, allocation, productivity vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes.
• Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation.
• Define usage assumptions for planning; track usage rate; maintain safety stock quantity per site.
• Forecast demand from ADO by function; align procurement cycle with VMP.
• Generate PR per site on schedule; ensure request accuracy and lead time compliance.
• Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor CPI vs. speed metrics.
• Receive and distribute consumables to functions; maintain accurate on-hand inventory records.
• Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate.
• Prepare capex and replacement plan per site; align with VMP and Corporate IT (non-IT and IT equipment).
• Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests.
• Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor CPI (breakdown to Asset & Equipment).
• Maintain assign in/out log; keep asset register accurate; coordinate maintenance records.
• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions.
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods.
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions.
• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site.
• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data.
• Participate in regular site reviews and provide clean data to support network-level planning at HQ.

Skills

Warehouse operations

Resource management

Team leadership

Vendor liaison

Analytical thinking

Excel/Google Sheets

Communication

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or related field

Tools

WMS/ERP systems

Google Sheets

Excel

Job description

Shopee in Manila is seeking a Warehouse Manager to lead and optimize warehouse operations, manpower planning, and vendor coordination. The role requires strategic planning, data-driven decision making, and hands-on leadership to ensure efficiency across shifts.

Your responsibilities include coordinating with HQ, managing resources, and ensuring accuracy of data and processes during peak periods. A strong background in warehouse management and procurement workflows is essential.