Warehouse Manager

Somnomed Philippines Inc.; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Somnomed Philippines Inc. is seeking a Warehouse Manager responsible for safe, accurate handling of raw materials, components, WIP, and finished medical devices in alignment with ISO 13485, GMP, GWP, and regulatory requirements.

You will lead the warehouse team, oversee inbound Receiving, inventory control, sterile/cold-chain and hazardous materials management, maintain ERP/WMS transactions, drive 5S and continuous improvement, and ensure audit readiness through robust QA records.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or related field.
• Post-graduate qualification in Quality Management, Operations, or Regulatory Affairs is an advantage.
• Proficiency with ERP/WMS systems (NetSuite, SAP, Oracle WMS) and strong inventory control skills.
• Experience in medical device, pharma, or life sciences with ISO 13485 familiarity.
• 5–7 years of warehouse operations experience with supervisory or managerial responsibilities.

Responsibilities

• Plan, direct, and supervise day-to-day warehouse activities compliant with SOPs and regulatory requirements.
• Maintain segregated storage zones and monitor environmental conditions with documented excursions.
• Record all material transactions in ERP/WMS; investigate discrepancies and ensure traceability.
• Oversee inbound receiving, quarantine controls, RAQA coordination, and RTV processes.
• Lead cycle counts and annual physical counts; enforce FIFO/FEFO and batch/expiry traceability.
• Enforce sterile, cold-chain, and hazardous materials storage/handling per approved protocols.
• Ensure ISO 13485, GDP/GWP, OSHA, DENR compliance; maintain current SOPs and quality records.
• Maintain audit readiness; participate in FDA/ISO/MDSAP inspections; drive 5S and safety initiatives.
• Drive Lean/Kaizen improvements; manage CI register and supply chain KPI reporting.
• Report daily/weekly/monthly performance and coordinate changes to warehouse layout or procedures.

Skills

Leadership

Process improvement

Safety awareness

Regulatory knowledge

Communication

Education

Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or related field

Post-graduate qualification in Quality Management, Operations, or Regulatory Affairs is an advantage

Tools

NetSuite

SAP

Oracle WMS

Job description

The role is accountable for the safe, accurate, and fully compliant receipt, storage, handling, traceability, and internal distribution of raw materials, components, WIP, and finished medical devices — including sterile, temperature-sensitive, and hazardous materials — in line with ISO 13485, GMP, and GWP requirements. The Warehouse Manager directly supervises the Warehouse team, building a culture of quality, safety, and continuous improvement. The role will report to Supply Chain Manager.

Job responsibilities:

Warehouse Operations

• Plan, direct, and supervise all day-to-day warehouse activities — receiving, quarantine management, storage, picking, kitting, packing, and internal distribution — in full compliance with approved SOPs and regulatory requirements.
• Maintain physically segregated and visually controlled storage zones for all material categories; ensure environmental conditions (temperature, humidity) are monitored continuously and any excursion is documented and escalated promptly.
• Ensure all material transactions are recorded accurately in real time within the ERP/WMS (NetSuite/All Access); investigate and correct discrepancies without delay.
• Oversee complete and accurate shipping documentation for all inbound and outbound transfers; maintain warehouse equipment in safe working condition through scheduled preventive maintenance and calibration.

Receiving & Incoming Quality Control Interface

• Manage the complete inbound receiving process: verify deliveries against approved POs, apply quarantine controls immediately upon receipt, and coordinate with RAQA on IQC staging and release.
• Process approved materials to designated ERP/WMS locations promptly following RAQA release; manage the Return-to-Vendor (RTV) process for rejected materials with full traceability.
• Investigate and document all receiving discrepancies through the NC/CAPA system; submit receiving documentation to Finance & Admin within agreed cycle times.

Inventory Control & Accuracy

• Design and execute a risk-based cycle count program across all product categories and locations; investigate variances using formal RCA and implement corrective actions to prevent recurrence.
• Lead annual full physical inventory counts; manage the counting methodology, system freeze, reconciliation, and reporting to Supply Chain Manager and Finance.
• Enforce FIFO/FEFO disciplines across all warehouse zones and ERP/WMS pick transactions; ensure all materials are continuously and unambiguously identified with batch/lot numbers, expiry dates, and QC status from receipt to dispatch.
• Monitor inventory levels against safety stock thresholds; proactively communicate replenishment requirements to Procurement and Planning; elevate critical shortage risks with quantified production impact.

Sterile, Cold-Chain & Hazardous Materials Management

• Enforce validated storage and handling protocols for all sterile and temperature sensitive materials; respond to excursion events per defined procedures including quarantine, deviation documentation, and RAQA notification.
• Oversee receipt, labeling, segregation, storage, transfer, and disposal of all hazardous materials in compliance with OSHA, DENR, and SPI HAZMAT procedures; maintain current SDS/MSDS records and certified HAZMAT-trained personnel.

Compliance, QMS & Documentation

• Ensure all warehouse operations comply with ISO 13485, GDP/GWP, OSHA, DENR, and all applicable SOPs and quality plans; maintain all SOPs and work instructions in a current and controlled state.
• Manage all quality records — receiving, material movement, temperature monitoring, calibration, deviation, training, NCRs, CAPA — to be complete, legible, and retrievable on demand for the required retention period.
• Identify, contain, and elevate non-conformances through the SPI NC/CAPA system; lead RCA and provide evidence of corrective action completion to RAQA within defined timelines.
• Maintain warehouse operations in a permanently audit-ready state; serve as primary auditee for FDA, ISO 13485, MDSAP, and customer quality audits; conduct at minimum monthly self-inspection walkthroughs with documented findings tracked to closure.
• Initiate and manage Change Control Orders for all planned changes to warehouse layout, equipment, environment, or procedures before implementation.

Facility, Safety & Equipment

• Implement and sustain 5S across all warehouse areas; champion a zero-harm safety culture through daily toolbox talks, safety walkdowns, and immediate intervention on unsafe acts or conditions.
• Ensure all powered equipment is operated only by certified personnel; enforce LOTO procedures and PPE compliance as non-negotiable safety standards.
• Report all workplace incidents to Supply Chain Manager, EHS, and HR immediately; lead incident investigations using structured RCA and verify corrective actions before resuming the affected activity.

Process Improvement & Reporting

• Drive a continuous improvement culture using Lean/Kaizen methodologies; maintain a CI Register and recognize contributors; present improvement outcomes with beforeand-after metrics to the Supply Chain Manager.
• Maintain a live warehouse KPI dashboard (inventory accuracy, receiving cycle time, FIFO/FEFO compliance, order fulfillment accuracy, storage utilization, safety incident rate, training completion, CAPA closure rate) visible to the team.
• Prepare and submit daily exception reports, weekly operational summaries, and monthly KPI performance reports with trend analysis to the Supply Chain Manager.

Experience and Education:

• Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, or related field. Post-graduate qualification in Quality Management, Operations, or Regulatory Affairs is an advantage.
• 5–7 years of progressive warehouse operations experience in a manufacturing environment, with at least 2–3 years in a supervisory or managerial role.
• Prior experience in a medical device, pharmaceutical, or life sciences environment operating under an ISO 13485-certified QMS is strongly preferred.
• Demonstrated working knowledge of ISO 13485:2016, GMP/GWP/GDP, and HAZMAT compliance requirements (OSHA HazCom/GHS or local equivalents); HAZMAT certification is an advantage.
• Proficiency in ERP/WMS systems (NetSuite, SAP, Oracle WMS, or equivalent) including inventory management, transaction processing, and operational reporting.
• Experience supporting or hosting regulatory inspections (FDA, ISO 13485, MDSAP, or equivalent) in a warehouse or materials management capacity is strongly preferred.
• Demonstrated experience implementing 5S, Lean, or Kaizen programs with measurable, documented outcomes.
• Strong verbal and written communication skills; able to produce clear operational reports, SOP documentation, and CAPA records, and communicate effectively with