Assistant Warehouse Manager (Resources Lead) - SCommerce (Cebu)

Shopee Philippines Inc.; Cebu City; On-site; PHP 446,000 - 781,000; Full time

Job summary

Shopee Philippines Inc. is seeking a skilled Resource/Manpower Manager to oversee warehouse operations, consumables, and equipment planning.

You will coordinate manpower, procurement requests, and on-site continuity, ensuring accurate attendance and cost-effective resource allocation across all warehouse functions. The role requires strong analytical abilities, supervisory experience, and proficiency with Google Sheets / Excel.

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or related field.
• At least 5 years of experience in warehouse operations, supply chain, or resource management.
• Experience in manpower coordination, procurement, or inventory management is a strong advantage.
• Prior supervisory or team leadership experience preferred.
• Strong operational understanding of warehouse resource management—manpower planning, consumables, and equipment.
• Familiar with manpower agency coordination, vendor liaison, and procurement request workflows.
• Analytical — able to track performance vs. targets across multiple resource pillars simultaneously.
• Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage.
• Detail-oriented with strong record-keeping and documentation discipline.
• Effective communicator — able to interface clearly with onsite teams and HQ functions.
• High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity.
• Able to operate under shifting priorities, particularly during peak volume periods or WHM absences

Responsibilities

• Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
• Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
• Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
• Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
• Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
• Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
• Plan: Forecast demand from ADO by function; align procurement cycle with VMP
• Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
• Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
• Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records
• Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
• Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
• Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
• Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
• Record: Maintain assign in/out log; keep asset register accurate; coordinate maintenance records
• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions
• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
• Participate in regular site reviews and provide clean data to support network-level planning at HQ

Skills

Analytical

Communication

Detail-oriented

Ownership mindset

Adaptability

Education

Bachelor's degree

Tools

Google Sheets

Excel

WMS/ERP systems

Job description

Job Description:

Manpower Management

• Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)

• Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements

• Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs

• Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records

• Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation

Consumables Management

• Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site

• Plan: Forecast demand from ADO by function; align procurement cycle with VMP

• Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance

• Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned

• Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records

Equipment Management

• Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate

• Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)

• Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests

• Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)

• Record: Maintain assign in/out log; keep asset register accurate; coordinate maintenance records

WHM Coverage and Operational Continuity

• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions

• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods

• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions

Stakeholder Interface

• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site

• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data

• Participate in regular site reviews and provide clean data to support network-level planning at HQ

Requirements:

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field

• At least 5 years of experience in warehouse operations, supply chain, or resource management.

• Experience in manpower coordination, procurement, or inventory management is a strong advantage

• Prior supervisory or team leadership experience preferred

• Strong operational understanding of warehouse resource management — manpower planning, consumables, and equipment

• Familiar with manpower agency coordination, vendor liaison, and procurement request workflows

• Analytical — able to track performance vs. targets across multiple resource pillars simultaneously

• Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage

• Detail-oriented with strong record-keeping and documentation discipline

• Effective communicator — able to interface clearly with both onsite teams and HQ functions

• High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity

• Able to operate under shifting priorities, particularly during peak volume periods or WHM absences