Waiter / Server (Seasonal)

Astoria Group; Manila; Presencial; PHP 124 000 - 179 000; Tempo integral

Resumo da oferta

Astoria Hotels and Resorts is seeking a hospitality-focused team member for our Astoria Plaza Pasig City location. Responsibilities include setting up dining areas, assisting at buffets, and delivering warm Filipino hospitality to guests throughout service periods.

You will maintain hygiene standards, support the kitchen with replenishment, and help reset the dining room for the next shift, all while following HACCP guidelines and safety rules.

Qualificações

• High School diploma or Senior High School (TVL Track - Home Economics) required.
• Barangay/City Health Certificate (Sanitary Permit) mandatory.
• Good command of Filipino and English; strong hospitality mindset.

Responsabilidades

• Prepare and set up dining tables, side stations, condiment bars, and beverage stations before service hours.
• Ensure chinaware, flatware, glassware, and napkins are sanitized and arranged per hotel standards.
• Assemble buffet lines, place food tags, warming trays, serving utensils, and decor; maintain buffet temperature and freshness.
• Coordinate with kitchen to replenish pans, chafing dishes, and beverage dispensers quickly.
• Serve guests at action stations and assist with seating; address basic menu questions and dietary requests.
• Clear dishes and reset dining room between turns; uphold HACCP and local sanitation rules.

Conhecimentos

Customer service

Food safety

Teamwork

Formação académica

Senior High School or High School diploma

BSHM or TESDA NC II preferred

Descrição da oferta de emprego

Astoria Plaza Pasig City Food and Beverage

Job Description

Key Responsibilities:

• Prepare and set up dining tables, side stations, condiment bars, and beverage stations prior to service hours.
• Ensure all chinaware, flatware, glassware, and cloth napkins are sanitized, polished, and laid out according to hotel standards.
• Assist in assembling breakfast, lunch, or dinner buffet lines, including placing food tags, warming trays, serving utensils, and decor.
• Maintain food temperature and freshness standards at buffet counters, salad bars, or dessert displays.
• Coordinate with the kitchen team to replenish depleted food pans, chafing dishes, and beverage dispensers promptly.
• Serve food items to guests at action stations (e.g., carvery, egg station, noodle bar) under proper food safety guidelines.
• Clear dirty dishes, glassware, and used cutlery (bus-out) from guest tables swiftly and quietly without disrupting diners.

3. Guest Service & Support

• Greet arriving guests with traditional Filipino hospitality (warmth and attentive care).
• Assist guests with seating, answer basic questions regarding menu items or food allergies, and relay special dietary requests to the kitchen.
• Refresh drinks, pour coffee/tea, and provide requested items like extra napkins, condiments, or high chairs for families.

4. Sanitation & Post-Service Tasks

• Adhere strictly to Hazard Analysis and Critical Control Points (HACCP) and local sanitation regulations.
• Wipe and sanitize tables, chairs, high chairs, and service counters between guest turnarounds.
• Assist in clearing buffet stations, storing unused food properly, sorting soiled dishes for the stewarding team, and resetting the dining room for the next shift.

Position Requirements in the Philippines:

1. Education

• High School diploma or Senior High School (TVL Track - Home Economics)
• Bachelor’s degree in Hospitality Management (BSHM) or F&B Vocational Certificate (TESDA NC II) is highly preferred by top-tier hotels

2. Certifications

• Valid Barangay / City Health Certificate (Sanitary Permit for food handlers) is mandatory in local government units across the Philippines.
• Strong customer service orientation, high attention to hygiene, speed in clearing/setting tables, and basic knowledge of food safety.

4. Language Skills

• Good command of Filipino and English (capable of taking simple requests and explaining food options clearly).

5. Physical Demands

• Capacity to stand, walk, and carry heavy trays/bus tubs throughout an 8-hour shift.

About Astoria Hotels and Resorts

Astoria Hotels and Resorts is a proudly Filipino hospitality group known for its distinctblend of contemporary design, thoughtful service, and memorable guest experiences. Fromcity stays in the heart of the metro to serene escapes in the country’s most sought-afterdestinations, every Astoria property is crafted to feel both inspiring and familiar.

Our portfolio spans key locations in Metro Manila, Boracay, and Palawan, each offeringunique spaces for leisure, business, and celebrations. We invest in modern facilities,innovative dining concepts, and curated amenities so that every stay and every eventreflects the quality and warmth that define the Astoria brand.

At the core of Astoria are our people. We believe that genuine hospitality begins witha team that is empowered, collaborative, and committed to growth. By joining AstoriaHotels and Resorts, you become part of a dynamic organization that values professionalism,creativity, and the shared goal of delivering exceptional experiences to our guests everysingle day.