Waiter

YFH NUTRI FOODS OBRERO; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local restaurant in Davao del Sur is seeking a customer service representative. Responsibilities include greeting customers, taking orders, serving food and drinks, and handling payments. Candidates should ideally have a high school diploma and some experience in customer service. The role involves maintaining cleanliness and upselling menu items to enhance the dining experience.

Qualifications

• Minimum education usually required: high school diploma or equivalent.
• Previous experience in customer service or food service preferred.

Responsibilities

• Greet customers and assist with menu selections.
• Take food and drinks orders accurately.
• Deliver food and drinks to tables.
• Process payments and provide change.
• Clean and set tables for diners.
• Communicate customer requests to kitchen staff.
• Serve multiple tables efficiently.
• Maintain cleanliness of the dining area.
• Upsell menu items to enhance customer experience.

Education

High school diploma or equivalent

Job description

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Job Description

• Customer Service: Greet customers as they arrive, escort them to their tables, and offer menus. Provide assistance with menu selections and answer any questions about ingredients or dishes.
• Taking Orders: Accurately take food and drink orders from customers, entering them into the point-of-sale (POS) system or delivering them to the kitchen.
• Serving Food and Drinks: Deliver food and beverages to the correct table, ensuring accuracy in the order. Refill drinks and check on customers’ satisfaction during the meal.
• Handling Payments: Present the bill to customers, process payments (cash, credit card, etc.), and provide change or receipts as needed.
• Cleaning and Setting Tables: Clean and set tables before and after guests dine, ensuring a neat and tidy dining area.
• Coordinating with Kitchen and Bar Staff: Communicate customer requests to the kitchen or bar staff and ensure timely delivery of orders. Handle special requests or dietary needs.
• Managing Multiple Tables: Serve multiple tables efficiently while keeping track of customer needs, including refills, additional orders, or special requests.
• Maintaining Cleanliness: Ensure the dining area is clean and organized, including sweeping, wiping down surfaces, and restocking supplies.
• Upselling: Recommend daily specials, upsell menu items, or suggest additional items like appetizers or desserts to enhance the dining experience and increase sales.
• Minimum Education: Usually, a high school diploma or equivalent is required. For some positions, formal education is not necessary, though it can be a plus.
• Previous Experience: Previous experience in a customer service or food service role (such as working as a barista, host, or busser) is often preferred but not required, especially for entry-level positions. On-the-job training is typically provided.

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