VP of Operational Automation & Change Leadership

JP Morgan Chase; Metro Manila; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Operations Automation Lead in Custody Change to own delivery of automation initiatives, drive process improvements, and mentor the team.

You will coordinate with stakeholders, design intelligent automation solutions, and oversee governance and training programs to advance operational efficiency across the organization. The role emphasizes change management, cross-functional collaboration, and delivering training on workflow automation to streamline Custody

Qualifications

• 7+ years delivering Project management, intelligent automation, and business analysis (or equivalent).
• Excellent project management skills including governance and reporting to executives.
• Solid understanding of software development principles.
• Advanced skills in Python and API configuration.
• Hands-on experience with Alteryx, Tableau, and UiPath.
• Strong analytical and problem-solving abilities with time management.
• Proven ability to gather and analyze complex data to support decisions.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Drive strategic operational and business strategy across operations teams.
• Create and maintain project documents including plans and reports, tracking progress.
• Provide governance and program structure with updates to executives.
• Analyze requirements and prioritize work against objectives.
• Lead all aspects of automation engagements (gather, design, develop, test, deploy, improve) per governance.
• Develop automation strategy with stakeholders; partner with tech to build required infra.
• Coach and mentor team members; design training curricula for workflow automation.
• Manage OKRs/KPIs and report benefits to stakeholders.
• Collaborate with technology to enable low-code automation.

Skills

Project management

Intelligent automation

Business analysis

Python

APIs

Alteryx

Tableau

UiPath

Stakeholder management

Communication

Education

MBA

Master’s degree

Tools

Alteryx

Tableau

UiPath

Python

REST APIs

Low-code platforms

Job description

JPMorgan Chase & Co. is seeking an Operations Automation Lead in Custody Change to own delivery of automation initiatives, drive process improvements, and mentor the team.

You will coordinate with stakeholders, design intelligent automation solutions, and oversee governance and training programs to advance operational efficiency across the organization. The role emphasizes change management, cross-functional collaboration, and delivering training on workflow automation to streamline Custody