VP, Global Admin Enablement & People Leadership

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 5,625,000 - 9,375,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Vice President for Executive Services and Administrative within CIB CAO - Administrative Enablement. You will lead regional administrative teams supporting APAC and EMEA, strengthen service delivery and controls, and partner with stakeholders to align to business priorities.

You will develop talent, drive scalable processes, and oversee performance and risk management. Responsibilities include hiring, coaching, governance, and driving initiatives to improve

Qualifications

• 8 years of experience in administrative operations, HR, people management, or supporting employee lifecycle processes.

Responsibilities

• Lead day-to-day operations for an administrative support team, ensuring appropriate coverage and alignment to business priorities across regions
• Build and improve administrative enablement processes and operating routines to support efficient, consistent service delivery
• Define and track performance metrics to monitor service quality, capacity, and operational outcomes
• Manage performance processes, including goal setting, coaching, feedback, and compensation planning support in alignment with firm practices
• Hire, onboard, train, and retain administrative talent; build succession plans and develop future leaders
• Coach and mentor team members and people managers to strengthen capability, engagement, and continuous improvement
• Partner with business leaders and key stakeholders to anticipate change, prioritize needs, and deliver scalable support solutions
• Ensure compliance with policies and procedures through training, governance routines, and ongoing oversight
• Strengthen the control environment by identifying risks, escalating issues appropriately, and driving remediation actions
• Lead and contribute to projects that improve productivity, reduce bureaucracy, and optimize business processes

Skills

Administrative operations

People management

Change management

Performance metrics

Executive communication

Stakeholder management

Risk awareness

Client-facing service

AI-enabled analytics awareness

Job description

JPMorgan Chase & Co. is seeking a Vice President for Executive Services and Administrative within CIB CAO - Administrative Enablement. You will lead regional administrative teams supporting APAC and EMEA, strengthen service delivery and controls, and partner with stakeholders to align to business priorities.

You will develop talent, drive scalable processes, and oversee performance and risk management. Responsibilities include hiring, coaching, governance, and driving initiatives to improve