VP, Global Administrative Enablement & Executive Support

Fairygodboss; Taguig; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

J.P. Morgan’s Commercial & Investment Bank seeks a Vice President for Executive Services within CAO - Administrative Enablement. You will lead administrative assistants supporting leaders across APAC and EMEA, strengthening service delivery, building scalable processes, and aligning coverage with business priorities.

You will develop talent, manage projects, and drive a high-quality administrative support experience while partnering with stakeholders to mitigate risks and improve controls.

Qualifications

• 8 years of experience in administrative operations, human resources, people management, or supporting employee lifecycle processes.
• 3 years of people management experience at a senior leadership level (Vice President or equivalent) in a global org.
• Proven ability to lead operational change and implement process improvements.

Responsibilities

• Lead day-to-day operations for an administrative support team across regions.
• Build and improve administrative enablement processes and routines for consistent service delivery.
• Define and track performance metrics for service quality and outcomes.
• Manage performance processes including coaching and talent development.
• Hire, onboard, train, and retain administrative talent; develop future leaders.
• Coach and mentor team members and managers to strengthen capability and engagement.
• Partner with leaders to anticipate change and deliver scalable support solutions.
• Ensure compliance with policies through governance and training.

Skills

8+ years administrative operations

People management

Change management

Performance metrics

Executive communication

Relationship building

Risk awareness

Job description

J.P. Morgan’s Commercial & Investment Bank seeks a Vice President for Executive Services within CAO - Administrative Enablement. You will lead administrative assistants supporting leaders across APAC and EMEA, strengthening service delivery, building scalable processes, and aligning coverage with business priorities.

You will develop talent, manage projects, and drive a high-quality administrative support experience while partnering with stakeholders to mitigate risks and improve controls.