Voice Accounts Customer Specialist — Growth & Training

Takotime PH; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Training programs

Global opportunities

Job summary

ibex in Cyberpark is hiring Customer Service Representatives to support our Voice Accounts. You will be the first point of contact for customers, delivering friendly, solution-focused service and ensuring a positive experience.

We seek motivated individuals with at least 1 year of BPO experience, strong communication skills, and willingness to work shifting schedules. Enjoy competitive pay, benefits, and career growth within a global customer experience organization.

Qualifications

• At least 1 year of BPO experience.
• Good communication and customer service skills.
• Willing to work on a shifting schedule.

Responsibilities

• Support customers via voice accounts and ensure a positive experience.
• Handle inquiries and resolve issues with professionalism.
• Collaborate with teams to meet service targets and quality standards.

Skills

Customer service

Communication skills

Shift work

Job description

ibex in Cyberpark is hiring Customer Service Representatives to support our Voice Accounts. You will be the first point of contact for customers, delivering friendly, solution-focused service and ensuring a positive experience.

We seek motivated individuals with at least 1 year of BPO experience, strong communication skills, and willingness to work shifting schedules. Enjoy competitive pay, benefits, and career growth within a global customer experience organization.