Customer Service Representative- Ibex Paranaque Hiring BPO Agents No BPO Experience Required Bl[...]

JobsAvenuePH; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary package

Monthly incentives and rewards

Paid training

HMO + dependent coverage

Retirement plan

Career development opportunities

Fun company events

Job summary

A leading customer service provider in Parañaque is urgently hiring Customer Service Representatives for a blended (voice + non-voice) account. The ideal candidates can be first-time applicants or experienced CSRs. Responsibilities include handling inbound calls and providing customer support, with a strong emphasis on good communication skills. The company offers competitive salary packages, paid training, and career development opportunities.

Qualifications

• Completed at least 2 years in college or senior high school.
• No call center experience required for college-level and SHS graduates.
• Willingness to work onsite in Parañaque.

Responsibilities

• Handle a mix of inbound voice calls and non-voice support.
• Provide accurate information and resolve customer concerns.
• Document cases using internal systems.

Skills

Good English communication skills

Education

Completed 2 years in college

K12 / Senior High School Graduate

High School Graduate with 6 months BPO experience

Job description

Customer Service Representative – Blended Account (Ibex Parañaque)

Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience

Step into a new opportunity at Ibex Parañaque! We are urgently hiring Customer Service Representatives for a Blended (Voice + Non-Voice) account. This is an excellent role for both first-time applicants and experienced CSR candidates looking for career growth, competitive benefits, and a supportive workplace.

Slots are limited — apply now while openings are still available.

Why Join Ibex Parañaque

• Competitive salary and monthly performance incentives
• Paid training for all qualified hires
• HMO on Day 1 (plus dependent coverage after tenure)
• Stable blended account with long-term career pathways
• Accessible Parañaque location (close to public transportation and major hubs)
• Engaging, friendly, and growth-driven company culture
• Excellent coaching, leadership support, and upskilling programs

Minimum Qualifications

• You may apply if you meet any of the following pathways:
• Completed 2 years in college (no back subjects), OR
• K12 / Senior High School Graduate (New Curriculum), OR
• High School Graduate – Old Curriculum with 6 months BPO experience in an international account
• No call center experience is required for college-level and SHS graduates.
• Good English communication skills and willingness to work onsite in Parañaque are required.

Job Responsibilities (Blended: Voice + Non-Voice)

• Handle a mix of inbound voice calls and non-voice support (chat/email/tasks)
• Provide accurate information and resolve customer concerns
• Document cases using internal systems and tools
• Maintain quality and service standards
• Join training sessions and coaching programs to improve skills

Work Location

Ibex Parañaque

Easily accessible for residents of Parañaque, Pasay, Las Piñas, Cavite, Muntinlupa, and nearby South Metro areas.

Perks & Benefits

• Competitive salary package
• Monthly incentives and rewards
• Paid training
• HMO + dependent coverage
• Retirement plan
• Career development and promotion opportunities
• Fun company events and engagement activities

This is for PRIORITY processing for this month. This is being processed by John Christopher Briagas - Ibex Talent Acquisition Partner with ID Number: MNL-XTRA-067.

Please allow 24 hours for our team to review your application details after submission. Please check your Email/Viber/SMS for communications.