Davao Voice CSR — Growth, Training & Competitive Pay

Takotime PH; Davao City; On-site; PHP 167,000 - 279,000; Full time

Job summary

ibex in Davao is hiring a Customer Service Representative for a Voice Account. The role involves supporting customers over the phone and delivering friendly, solution-oriented service.

Ideal candidates have at least 6 months of BPO experience, strong communication skills, and are comfortable with shifting schedules. Opportunities for career growth and training are part of ibex's offering in the Davao location.

Qualifications

• At least 6 months of BPO experience relevant to a voice account.
• Good communication and customer service orientation.
• Willing to work on a shifting schedule.

Responsibilities

• Handle customer inquiries via voice calls for Telco & Retail accounts.
• Provide accurate information and resolve customer issues.
• Maintain professional, courteous service to ensure customer satisfaction.

Skills

Communication skills

Customer service

Shifting schedule

Education

Two years of college

K-12 / Senior High

High School graduate with BPO experience

Job description

ibex in Davao is hiring a Customer Service Representative for a Voice Account. The role involves supporting customers over the phone and delivering friendly, solution-oriented service.

Ideal candidates have at least 6 months of BPO experience, strong communication skills, and are comfortable with shifting schedules. Opportunities for career growth and training are part of ibex's offering in the Davao location.