IBEX DAVAO – MULTIPLE CUSTOMER SERVICE REPRESENTATIVE OPENINGS

Takotime PH; Davao City; On-site; PHP 167,000 - 279,000; Full time

Job summary

ibex in Davao is hiring a Customer Service Representative for a Voice Account. The role involves supporting customers over the phone and delivering friendly, solution-oriented service.

Ideal candidates have at least 6 months of BPO experience, strong communication skills, and are comfortable with shifting schedules. Opportunities for career growth and training are part of ibex's offering in the Davao location.

Qualifications

• At least 6 months of BPO experience relevant to a voice account.
• Good communication and customer service orientation.
• Willing to work on a shifting schedule.

Responsibilities

• Handle customer inquiries via voice calls for Telco & Retail accounts.
• Provide accurate information and resolve customer issues.
• Maintain professional, courteous service to ensure customer satisfaction.

Skills

Communication skills

Customer service

Shifting schedule

Education

Two years of college

K-12 / Senior High

High School graduate with BPO experience

Job description

Customer Service Representative – Davao | Voice Account

ibex is hiring!

Looking for an exciting opportunity in the BPO industry? Join ibex as a Customer Service Representative and be part of a dynamic team supporting our customers through a voice account.

Location: Davao
Position: Customer Service Representative
Account Type: Voice
Account Opportunities: Telco & Retail

Qualifications

For Telco Account:

• At least 6 months of BPO experience

• Good communication skills

• Customer service-oriented

• Willing to work on a shifting schedule

For Retail Account:

• Completed 2 years in college with no back subjects; OR

• K-12/Senior High School Graduate under the new curriculum; OR

• High School Graduate under the old curriculum with at least 6 months BPO experience from an international account

• Good communication and customer service skills

• Willing to work on a shifting schedule

Why Join ibex?

• Competitive compensation package

• Career growth opportunities

• Training and development programs

• Great opportunity to build your BPO career