Virtual Financial CSR: Elevate Customer Experience

STACKph; Pasig; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

STACKph in Pasig is hiring a Customer Service Representative for on-site duties. You will handle customer inquiries about financial retail products, provide accurate information, and document interactions.

Ideal candidates have 1 year of BPO experience, strong communication, and willingness to work in shifts including weekends. The role offers a competitive benefits package and opportunities for career growth.

Qualifications

• At least a High School Graduate (Old Curriculum) or Senior High School Graduate.
• Must have at least 1 year of BPO experience.
• Excellent communication and interpersonal skills.
• Willing to work onsite in Pasig.

Responsibilities

• Handle customer inquiries related to financial retail products and services.
• Provide accurate information and resolution to customer concerns.
• Maintain professionalism and deliver excellent customer service during all interactions.
• Document customer transactions and follow established company procedures.
• Meet performance, quality, and productivity standards.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Customer service

Education

High School Graduate

Senior High School Graduate

Job description

STACKph in Pasig is hiring a Customer Service Representative for on-site duties. You will handle customer inquiries about financial retail products, provide accurate information, and document interactions.

Ideal candidates have 1 year of BPO experience, strong communication, and willingness to work in shifts including weekends. The role offers a competitive benefits package and opportunities for career growth.