Virtual Business Administrator

CVA Philippines; Philippines; Remote; PHP 279,000 - 390,600; Full time

Job summary

A remote assistance company is seeking a Virtual Assistant based in the Philippines. The role involves various administrative tasks including managing e-commerce platforms, customer service, and email marketing. The ideal candidate must possess excellent communication skills, a keen sense of organization, and experience in e-commerce systems. Working hours are Monday to Friday from 8 AM to 3:30 PM EST, with flexibility required. Strong familiarity with tools like Microsoft Office, QuickBooks, and Google Docs is essential.

Qualifications

• Knowledge of Microsoft Office applications including Word, Excel.
• Experience with e-commerce platforms like Shopify, Amazon.
• Understanding of SEO, Google and Facebook ads.

Responsibilities

• Manage e-commerce pricing, inventory and updating new products.
• Create a monthly social media calendar and post.
• Handle customer support for all e-commerce clients.

Skills

Excellent Customer Service Skills

Problem Solving Skills

Excellent time management

Detail-oriented

Tools

Microsoft Office

QuickBooks

Trello

Mailchimp

Google Docs

Job description

You will carry out a variety of administrative duties as a virtual assistant, includinganswering emails, customer service, email marketing, scheduling meetings, e-commerceorder fulfillment, and other adhoc tasks. Strong Internet connectivity and familiarity withmessaging apps like WhatsApp are required for this position.

Responsibilities

• Keep retail and wholesale e-commerce platform up to date with promo and discounts.
• Excellent Customer Service Skills-Problem Solving Skills.
• Manage all e-commerce pricing, inventory and updating with new products.
• Optimize all platforms with updated keywords and trends.
• Create a monthly social media calendar and post them.
• Send out email newsletters and campaigns Email and Mailchimp.
• Order fulfillment.
• Customer support for all e-commerce clients and buyer.
• Attend to all meetings and keep track of the minutes notes.
• Provide directives to other team members, such as graphic artist and copy writer.
• Keep statistics and records in a variety of operational reports.
• Carry out additional tasks as needed.
• Entering Invoices and Customers in Quick books-Managing Inventory File

Requirements

• Knowledge of Microsoft Office applications including Word, Excel.
• Background in e-commerce platforms, such as: Faire, Shopify, Amazon.-Medium
• understanding in SEO, google and facebook ads.
• Outstanding verbal and written communication abilities.
• A strong sense of organization.
• MUST BE ABLE TO WORK independent and consistent.
• MUST BE HONEST-Expertise with cloud-based platforms including Google Docs, WhatsApp, Trello, Toggl, Quick books and other chat tools for remote teams.
• Excellent time management and multitasking abilities.
• Meticulous and highly detail-oriented.
• Quick acquisition of new concepts or techniques.
• Capacity to function in a hectic setting.
• Positive, upbeat disposition.
• Person has to be available for work between 8AM to 3:30 PM EST

Work Schedule

Monday to Friday 8AM EST with flexibility to extend until 3:30PM