Virtual E‑Commerce Admin & Customer Ops Specialist

CVA Philippines; Philippines; Remote; PHP 279,000 - 390,600; Full time

Job summary

A remote assistance company is seeking a Virtual Assistant based in the Philippines. The role involves various administrative tasks including managing e-commerce platforms, customer service, and email marketing. The ideal candidate must possess excellent communication skills, a keen sense of organization, and experience in e-commerce systems. Working hours are Monday to Friday from 8 AM to 3:30 PM EST, with flexibility required. Strong familiarity with tools like Microsoft Office, QuickBooks, and Google Docs is essential.

Qualifications

• Knowledge of Microsoft Office applications including Word, Excel.
• Experience with e-commerce platforms like Shopify, Amazon.
• Understanding of SEO, Google and Facebook ads.

Responsibilities

• Manage e-commerce pricing, inventory and updating new products.
• Create a monthly social media calendar and post.
• Handle customer support for all e-commerce clients.

Skills

Excellent Customer Service Skills

Problem Solving Skills

Excellent time management

Detail-oriented

Tools

Microsoft Office

QuickBooks

Trello

Mailchimp

Google Docs

Job description

A remote assistance company is seeking a Virtual Assistant based in the Philippines. The role involves various administrative tasks including managing e-commerce platforms, customer service, and email marketing. The ideal candidate must possess excellent communication skills, a keen sense of organization, and experience in e-commerce systems. Working hours are Monday to Friday from 8 AM to 3:30 PM EST, with flexibility required. Strong familiarity with tools like Microsoft Office, QuickBooks, and Google Docs is essential.