Virtual Assistant

EMPOWERED PROPERTY MANAGEMENT; Davao del Sur; On-site; PHP 100,000 - 400,000; Full time

Job summary

A management services company in the Philippines is seeking a Virtual Assistant to provide remote administrative and technical support. The role involves scheduling, customer service, and social media management. Ideal candidates should have experience in administrative roles, strong communication skills, and familiarity with various software tools. This position offers the flexibility of remote work.

Qualifications

• Prior experience in administrative roles or customer service is preferred.
• Experience with various software tools is necessary.
• Reliability in remote work conditions is essential.

Responsibilities

• Manage calendars, appointments, and schedule meetings.
• Respond to customer inquiries via email and chat.
• Assist in managing social media accounts and content creation.

Skills

Strong written and verbal communication skills

Time management skills

Organizational skills

Basic knowledge of social media platforms

Familiarity with virtual communication tools

Education

High school diploma or equivalent

Degree in business, administration, or related field

Specialized training in social media management

Tools

Google Workspace

Microsoft Office Suite

Asana

Trello

Job description

Job Description

A Virtual Assistant (VA) provides remote administrative, technical, or creative support to businesses, executives, or entrepreneurs. VAs typically work from home or a remote location and handle a variety of tasks that can include managing schedules, handling emails, customer service, or assisting with specialized tasks like social media management or bookkeeping.

Administrative Support

• Manage calendars, appointments, and schedule meetings for clients or managers.
• Handle email correspondence, filtering important messages, and drafting responses.
• Organize and maintain digital files, documents, and records.

Customer Service

• Respond to customer inquiries via email, chat, or phone.
• Provide support for customer concerns and resolve issues, either directly or by escalating them to the appropriate team.

Social Media Management

• Assist in managing social media accounts by scheduling posts, engaging with followers, and monitoring trends.
• Create content or curate relevant content for social media platforms.

Education

• A high school diploma or equivalent is typically required, though a degree in business, administration, or a related field is a plus.
• Specialized training or certifications in areas like social media management, project management, or bookkeeping may be beneficial.

Experience

• Prior experience in administrative roles or customer service is often required, though entry-level positions may be available for those with related skills.
• Experience using various software tools, such as word processing, spreadsheets, and communication tools (e.g., Google Workspace, Microsoft Office Suite).

Skills

• Strong written and verbal communication skills to interact with clients and team members professionally.
• Time management skills to effectively handle multiple tasks and meet deadlines.
• Organizational skills for managing various projects, schedules, and documents.
• Basic knowledge of social media platforms and content management tools.
• Familiarity with virtual communication tools like Zoom, Skype, or Slack.

Technical Requirements

• A reliable computer, internet connection, and the necessary software/tools to perform tasks remotely.
• Comfort using cloud-based tools (e.g., Google Drive, Dropbox) and project management software (e.g., Asana, Trello).

Important Safety Notice

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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Wilma Tagab Virtual Assistant EMPOWERED PROPERTY MANAGEMENT