Ecommerce Virtual Assistant

Tasks Expert; Hinoba-an; On-site; PHP 350,000 - 520,000; Full time

Job summary

Tasks Expert is seeking an online store back-office professional based in the Philippines to manage listings, orders, inventory and customer care across marketplaces.

The ideal candidate will manage product listings, process orders, track stock, and handle customer queries with a detail-oriented, reliable approach. This is a hands-on role requiring timely updates, accuracy, and proactive communication with teammates and customers.

Qualifications

• Experience with Shopify/Amazon and similar platforms.
• Attention to detail in every listing, stock update and checkout.
• Customer-first communication to resolve questions and issues.
• Organised and reliable with strong time-management.

Responsibilities

• Create and optimise product listings.
• Process orders and manage inventory.
• Handle customer queries and reviews.
• Coordinate across marketplaces and teams.

Skills

Shopify Management

Product Listings

Order Processing

Inventory Tracking

Amazon Seller Central

Customer Support

Returns & Refunds

Product Photography Editing

Discount & Promo Setup

Tools

Shopify/Amazon

Job description

Run the back office of an online store — listings, orders, inventory and customer care.

Levels

• Junior (1+ yrs)
• Senior (3+)
• Lead (5+)
• Expert (6+)
• Specialist (7+)

Skills

• Shopify Management
• Product Listings
• Order Processing
• Inventory Tracking
• Amazon Seller Central
• Customer Support
• Returns & Refunds
• Product Photography Editing
• Discount & Promo Setup

Responsibilities

• Create and optimise product listings
• Process orders and manage inventory
• Handle customer queries and reviews
• Coordinate across marketplaces

Requirements

• Experience with Shopify/Amazon etc.
• Attention to detail
• Customer-first communication
• Organised and reliable