Virtual Auto Insurance Claims Specialist

Avrek Law Firm; Metro Manila; Remote; PHP 702,000 - 877,000; Full time

Job summary

Avrek Law Firm is seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support the Personal Injury team in the Philippines. You will handle insurance claims, coordinate property damage tasks, and provide administrative support throughout cases, while maintaining professional phone etiquette in a fast-paced legal environment.

The role is full-time and remote, offering an hourly compensation of $8.00–$10.00.

Qualifications

• Strong customer service and phone etiquette.
• Experience working with insurance companies or claims is preferred.
• Ability to multitask in a high-volume environment.

Responsibilities

• Open auto insurance claims with liability and first-party carriers.
• Verify insurance coverage and policy information.
• Obtain liability decisions and claim status updates.
• Follow up with adjusters regarding pending claims.
• Document all claim activity in the case management system.
• Assist clients with property damage claims and coordinate vehicle inspections, estimates, repairs, and total loss claims.
• Communicate with insurance companies regarding rental vehicles and settlements.
• Maintain accurate notes and records; monitor task lists and deadlines.

Skills

Strong customer service

Tools

Microsoft Office

Job description

Avrek Law Firm is seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support the Personal Injury team in the Philippines. You will handle insurance claims, coordinate property damage tasks, and provide administrative support throughout cases, while maintaining professional phone etiquette in a fast-paced legal environment.

The role is full-time and remote, offering an hourly compensation of $8.00–$10.00.