Remote Auto Insurance Claims Specialist

Avrek Law Firm; Manila; On-site; PHP 692,000 - 865,000; Full time

Job summary

Avrek Law Firm is seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support its Personal Injury team from the Philippines. You will handle insurance communications, open claims, verify coverage, and document activity in the case management system, while providing administrative support throughout the life of a client's case.

This full-time role requires excellent phone etiquette, strong organization, and the ability to multitask in a fast-paced legal environment with accurate

Qualifications

• Strong customer service and phone etiquette.
• Experience working with insurance companies or claims (preferred).
• Experience in a personal injury law firm (preferred but not required).
• Ability to multitask and manage a high-volume workload.
• Strong organizational and time management skills.

Responsibilities

• Insurance Claims Management: Open auto insurance claims with liability and first-party carriers; Verify insurance coverage and policy information; Obtain liability decisions and claim status updates; Follow up with adjusters regarding pending claims; Document all claim activity in the case management system.

Skills

Customer service

Phone etiquette

Multitasking

Time management

Organizational skills

Microsoft Office

Web-based software

Case management software

Tools

Case management software

Microsoft Office

Job description

Avrek Law Firm is seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support its Personal Injury team from the Philippines. You will handle insurance communications, open claims, verify coverage, and document activity in the case management system, while providing administrative support throughout the life of a client's case.

This full-time role requires excellent phone etiquette, strong organization, and the ability to multitask in a fast-paced legal environment with accurate