Virtual Auto Insurance Claims Specialist

Avrek Law Firm; Philippines; Hybrid; PHP 690,000 - 863,000; Full time

Job summary

Avrek Law Firm is hiring a Virtual Auto Insurance Claims Assistant to support the Personal Injury team from the Philippines. You will handle communications with insurance companies, open new claims, and manage case files while providing administrative support.

Ideal candidates are detail-oriented, customer-focused, and able to multitask in a fast-paced legal environment. Strong organization and MS Office skills are required; prior claims experience is preferred.

Qualifications

• Experience with insurance claims or carriers preferred.
• Experience in a personal injury law firm is a plus.
• Must multitask effectively in a high-volume environment.
• Strong organizational and time-management skills.
• Proficient with MS Office and web-based software.

Responsibilities

• Open auto insurance claims with liability and first-party carriers.
• Verify coverage and policy information.
• Obtain liability decisions and claim status updates.
• Coordinate with adjusters and document activity in the CMS.
• Assist with property damage claims and related settlements.

Skills

Customer service

Phone etiquette

Multitasking

Time management

Organizational skills

Tools

Microsoft Office

Case management software

Job description

Avrek Law Firm is hiring a Virtual Auto Insurance Claims Assistant to support the Personal Injury team from the Philippines. You will handle communications with insurance companies, open new claims, and manage case files while providing administrative support.

Ideal candidates are detail-oriented, customer-focused, and able to multitask in a fast-paced legal environment. Strong organization and MS Office skills are required; prior claims experience is preferred.