Virtual Assistant – Marketing & Office Administration (WFH)

Private Advertiser; Makati; Remote; PHP 279,000 - 469,000; Full time

Job summary

Private Advertiser is seeking a Virtual Assistant – Marketing & Office Administration to support daily marketing and administrative tasks, help manage key business systems, assist with digital marketing activities, and ensure the smooth running of the office. Role requires a degree in marketing/HR/administration, 2+ years in a similar role, and strong Zoho CRM/Asana proficiency.

Experience with WordPress and graphic design, plus excellent English communication, are essential.

Qualifications

• Degree in Marketing, HR, Office Administration or equivalent qualifications.
• Minimum 2 years' experience in a similar role.
• Superuser in Zoho CRM (reports & admin).
• Superuser in Asana project management.
• Advanced Microsoft Office skills.
• Experience executing a digital marketing strategy.
• Experience with WordPress.
• Graphic design experience with relevant software.
• Excellent written and verbal English communication.
• Creativity and initiative to identify opportunities.
• Ability to work autonomously with limited supervision.
• Familiarity with the Australian business environment and market.

Responsibilities

• Execute digital marketing strategy with proficiency across channels and platforms.
• Update HR Dept Australia and franchise websites as required.
• Research and draft HR articles for blogs and liaise with copywriter.
• Review UK blogs/newsletters for Australian market relevance.
• Prepare weekly motivational content and upload weekly blogs to WordPress.
• Draft and distribute blog emails; publish monthly newsletters to WordPress and Zoho.
• Maintain marketing spreadsheets with accuracy and manage social media for HR Dept Australia and affiliates.
• Manage sales leads: process leads, book calls, and send follow-ups to franchisees.
• Manage inboxes and implement efficient office systems and CRM/Asana supervision.
• Run Zoho CRM reports and maintain data quality.
• Organise inductions, discovery days and exhibitions.

Skills

English communication

Autonomy

Creativity

Education

Degree in Marketing/HR/Office Admin

Tools

Zoho CRM

Asana

WordPress

Microsoft Office

Job description

We are looking for a Virtual Assistant – Marketing & Office Administration to support the team with daily marketing and administrative tasks, help manage key business systems, assist with digital marketing activities, and ensure the smooth running of the office.

Qualifications

• Degree in Marketing, HR, Office Administration or equivalent qualifications
• Minimum 2 years' experience working in a similar role
• Demonstrated superuser-level competency in Zoho CRM, including system management, reporting and administration
• Demonstrated superuser-level competency in Asana project management, including setting and monitoring tasks
• Advanced working knowledge of the Microsoft Office Suite
• Proven experience in executing a digital marketing strategy
• Experience working with WordPress
• Graphic design experience including relevant software packages
• Excellent written and verbal English communication skills
• Show creativity and initiative in recognising and responding to opportunities
• Able to work autonomously with limited supervision

• Familiarity with the Australian business environment and market

Job Responsibilities

Marketing

• Execute the digital marketing strategy with technical proficiency across a range of relevant channels, platforms and enabling applications
• Responsible for updates to the HR Dept Australia and its franchise websites as required
• Research and recommend HR articles to be developed into blogs and liaise with the copywriter
• Review UK blogs and newsletters to identify relevant articles for the Australian market
• Research and draft weekly Monday Motivation tiles
• Prepare and upload weekly blogs to WordPress
• Draft blog emails and distribute via marketing email platform
• Prepare and upload monthly newsletters to WordPress
• Prepare and upload the monthly newsletter to Zoho
• Draft newsletter emails and distribute via marketing email platform
• Draft the Weekly Rundown communication email
• Maintain marketing spreadsheet with meticulous accuracy
• Manage social media platforms for HR Dept Australia, HR Dept Western Suburbs Perth and any other HR Dept businesses
• Respond promptly to social media platform enquiries
• Update client leads to spreadsheet

Sales

• Processing leads, booking calls and pipeline progression
• Sending out emails to prospective franchisees following the established sales process
• Follow up on sales emails in a timely manner

Administration

• Managing inboxes for marketing, info and any other assigned inboxes
• Creating and implementing office systems and processes with a focus on efficiency and accuracy
• Management and Superuser of the Zoho CRM system, ensuring all data is current, accurate and well-maintained
• Maintain excellent records of customer and supplier relationships
• Run reports as required in Zoho CRM
• Planning and organising inductions, discovery days and exhibitions
• Management and Superuser for Asana project management system
• Set tasks for team members in Asana and monitor progress
• Maintaining the cloud-based filing system to ensure it is kept up to date and well-organised
• General HR Administration tasks as required

Operations

• Develop processes and efficiencies to support the growth of the business
• Maintain the Zoho CRM system and cloud-based filing system to ensure all activity is accurately recorded and kept up to date
• Identify opportunities for operational improvements and implement solutions proactively

Teamwork

• Works collaboratively with others to achieve team goals
• Shares opinion, experience and knowledge with others and in turn, listens to the values and opinions of others
• Open to diverse opinions and ideas
• Keeps manager informed of progress, challenges and opportunities

Innovation

• Generate new ideas to improve marketing outcomes and operational efficiency
• Draw on a range of information sources to identify new ways of doing things
• Translate creative ideas into practical workplace improvements

Health & Safety

• Perform all duties of the role in accordance with the Company's Health, Safety and Environmental Standards