Virtual Administrative Assistant | Simpro & Xero | Electrical Administration

Va4U; Philippines; Remote; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Flexible remote work arrangement

Work directly with the business owner

Long-term opportunity

Job summary

Va4u is seeking a proactive Virtual Administrative Assistant with Simpro and Xero experience to support an Australian electrical contracting business from a remote setup. You will manage daily scheduling, coordinate technician calendars, and handle customer communications while maintaining records in Simpro.

The role emphasizes strong English communication, detail orientation, and the ability to operate independently with minimal supervision in a growing offshore virtual team.

Qualifications

• Experience as Virtual Assistant or Administrative Assistant.
• Simpro experience preferred.
• Strong written and verbal English communication.
• Ability to work remotely with minimal supervision.

Responsibilities

• Manage daily job scheduling using Simpro.
• Coordinate technician schedules and appointments.
• Maintain Outlook calendars and prevent scheduling conflicts.
• Prepare daily and weekly work schedules.
• Monitor and manage a shared inbox.
• Respond to customer enquiries professionally.
• Draft and send emails to customers and suppliers.
• Update customer records and job information in Simpro.
• Organise digital files and business documentation.
• Assist with basic Xero administration.
• Follow up outstanding invoices and required paperwork.
• Coordinate documentation between the owner, apprentice, bookkeeper and accountant.
• Track outstanding administrative tasks and follow-ups.
• Recommend improvements to business systems and processes.
• Provide ongoing administrative support as the business grows.

Job description

Virtual Administrative Assistant | Simpro & Xero | Electrical Administration

Company: Va4u

Job Type: Full Time Philippines

Job Description - Virtual Administrative Assistant | Simpro & Xero | Electrical Administration

Are you an experienced Virtual Administrative Assistant with Simpro experience? Do you enjoy scheduling, customer service, and keeping business operations organised?

We're looking for a proactive and detail-oriented Virtual Administrative Assistant to support a growing Australian electrical contracting business. This role is ideal for someone with experience in Simpro, Xero, scheduling, and administration within the trades, construction, or field service industries.

As the owner's right-hand support, you'll manage daily administrative operations, coordinate schedules, communicate with customers, and ensure the business runs efficiently.

Key Responsibilities

• Manage daily job scheduling using Simpro
• Coordinate technician schedules and appointments
• Maintain Outlook calendars and prevent scheduling conflicts
• Prepare daily and weekly work schedules
• Monitor and manage a shared inbox
• Respond to customer enquiries professionally
• Draft and send emails to customers and suppliers
• Update customer records and job information in Simpro
• Organise digital files and business documentation
• Assist with basic Xero administration
• Follow up outstanding invoices and required paperwork
• Coordinate documentation between the owner, apprentice, bookkeeper, and accountant
• Track outstanding administrative tasks and follow-ups
• Recommend improvements to business systems and processes
• Provide ongoing administrative support as the business grows

Skills & Experience

• Previous experience as a Virtual Assistant, Administrative Assistant, or Administration Officer
• Simpro experience (Highly Preferred)
• Experience using Xero
• Strong scheduling or dispatch coordination experience
• Excellent written and verbal English communication
• Outstanding organisational and multitasking skills
• Strong attention to detail
• Customer service experience
• Proficient with Microsoft Outlook and Microsoft Office
• Ability to work independently and manage priorities
• Fast learner with excellent problem-solving skills

Highly Regarded Experience

Candidates with experience in the following industries are encouraged to apply:

• Electrical
• Construction
• Plumbing
• HVAC
• Trades
• Maintenance
• Field Service

Experience with service scheduling, dispatch coordination, and Simpro CRM will be highly regarded.

Why Join Us?

• Long-term opportunity with a growing Australian business
• Work directly with the business owner and make a real impact
• Flexible remote work arrangement
• Supportive and collaborative environment
• Opportunity to grow as the business expands

About the Company

Va4u

Welcome to VA4U - Your Trusted Partner for Offshore Virtual Assistance Services . At VA4U, we're your trusted partner in outsourcing essential tasks, whether you're a real estate agent, small business owner, or a busy professional. Our dedicated offshore virtual assistants in Indonesia empower you t...