VIP Gaming Concierge

solaireresort; Parañaque; Sur place; PHP 279 000 - 446 000; Plein temps

Résumé du poste

The Solaire Club Ambassador role delivers the highest level of service to VIP guests in our premium gaming area. You will greet members, seat guests at preferred locations, anticipate needs, and maintain warm rapport with patrons to enhance their experience.

Collaborate with Player Development, Rewards, F&B, and security teams to ensure seamless service, report incidents, and convey guest feedback to supervisors. A marketing/business degree and 1–2 years in hospitality are preferred.

Qualifications

• Bachelor’s degree in marketing or any business-related course.
• Good communication and presentation skills.
• Background in gaming / hospitality events management is an advantage.
• 1–2 years experience in Hospitality industry.

Responsabilités

• Provide high-quality service to VIP customers at Solaire Club.
• Meet and greet premium Mass gaming area members.
• Seat guests at preferred locations and assist with seating.
• Provide information about facilities, amenities, events and promotions.
• Collaborate with PDT, Rewards, F&B, Table Games, Slots, Cage and Security teams.
• Report incidents and provide feedback to superiors.

Connaissances

Communication skills

Presentation skills

Formation

Bachelor's degree in marketing or business

Description du poste

The Solaire Club Ambassador role delivers the highest level of service to VIP guests in our premium gaming area. You will greet members, seat guests at preferred locations, anticipate needs, and maintain warm rapport with patrons to enhance their experience.

Collaborate with Player Development, Rewards, F&B, and security teams to ensure seamless service, report incidents, and convey guest feedback to supervisors. A marketing/business degree and 1–2 years in hospitality are preferred.