VIP Club Ambassador: Premium Guest Experience

Zohorecruit; Parañaque; Hybrid; PHP 290,000 - 424,000; Full time

Job summary

Zohorecruit is recruiting a Solaire Club Ambassador to deliver exceptional service to VIP guests in the premium gaming area. You will greet guests, seat them, and anticipate needs while maintaining a warm, professional demeanor.

The role requires strong communication skills, a background in hospitality or events, and 1–2 years in hospitality. It offers growth opportunities within a premium entertainment venue.

Qualifications

• Bachelor's degree in marketing or business-related field.
• Good communication and presentation skills required.
• Background in gaming or hospitality events management is an advantage.

Responsibilities

• Provide exceptional customer service to VIP guests.
• Meet and greet valuable members of the premium Mass gaming area.
• Seat guests and assist with seating, preferences and service flow.
• Remember guest preferences and deliver personalized service with a smile.
• Assist in issuing orders with F&B during busy periods to expedite service.
• Identify regular patrons and foster repeat visits.
• Provide information about facilities, amenities, events, and promotions.
• Collaborate with internal teams to ensure exceptional guest experience.
• Adhere to Solaire policies and report incidents and feedback.

Skills

Good communication

Presentation skills

Customer service

Education

Bachelor's degree in marketing or business-related

Job description

Zohorecruit is recruiting a Solaire Club Ambassador to deliver exceptional service to VIP guests in the premium gaming area. You will greet guests, seat them, and anticipate needs while maintaining a warm, professional demeanor.

The role requires strong communication skills, a background in hospitality or events, and 1–2 years in hospitality. It offers growth opportunities within a premium entertainment venue.