Versatile Operations Associate

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

HMO

Job summary

A recruitment agency in Makati is looking for a Customer Service Representative to provide exceptional service through email and live chat. The candidate should have a Bachelor's degree and 3-5 years of customer service experience, demonstrating strong communication and problem-solving skills. The role requires maintaining accurate records and collaborating with team members to ensure customer satisfaction. Benefits include performance bonuses, annual trips, and wellness programs.

Qualifications

• 3–5 years of experience in customer service or related roles.
• Ability to handle multiple tasks while maintaining professionalism.

Responsibilities

• Provide exceptional customer service through various online channels, including email and live chat.
• Handle customer inquiries, complaints, and support requests effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Assist in scheduling appointments and follow-ups as required.

Skills

Proficient in English

Strong customer service skills

Excellent scheduling abilities

Effective problem-solving skills

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency in Makati is looking for a Customer Service Representative to provide exceptional service through email and live chat. The candidate should have a Bachelor's degree and 3-5 years of customer service experience, demonstrating strong communication and problem-solving skills. The role requires maintaining accurate records and collaborating with team members to ensure customer satisfaction. Benefits include performance bonuses, annual trips, and wellness programs.