Vendor Management – Operations Staff

Manpower (Philippines); Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Manpower (Philippines) in Metro Manila seeks a Vendor Operations Support professional to oversee vendor performance, engage Operations on issues, and assist with ramp-up campaigns.

The role requires 2–3 years in vendor/workforce management, knowledge of WFM systems, and strong stakeholder collaboration, documentation, and compliance skills.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field.
• 2–3 years of experience in Vendor Management, Workforce Management, Operations, Logistics, or procurement.
• Experience handling outsourced manpower providers and vendor performance monitoring is an advantage.
• Experience in contract administration and compliance monitoring is preferred.
• Knowledge of Workforce Management (WFM) systems.
• Proficient with Excel and PowerPoint.
• Experience in vendor performance tracking and reporting.
• Strong documentation, audit, and compliance management skills.

Responsibilities

• Conduct engagement sessions with Operations teams to discuss issues, concerns, and opportunities raised by both parties.
• Perform daily monitoring of vendor performance and provide timely feedback or call-outs to vendors.
• Facilitate or participate in Focus Group Discussions (FGDs) and audits across logistics sites.
• Work with relevant departments in investigating operational and security concerns involving outsourced personnel.
• Conduct WFM training sessions for vendors.
• Support campaign preparations and workforce ramp-up programs.
• Monitor disciplinary actions (DA) for workers with violations.
• Manage vendor headcount reallocations based on operational requirements.
• Consolidate and monitor blacklisted workers through the WFM system.
• Issue memorandums and penalties to vendors as required.

Skills

Workforce Management (WFM) systems

Vendor performance tracking

Documentation & compliance management

Stakeholder management

Analytical problem-solving

Attention to detail

Organizational skills

Multi-priority management

Collaboration with internal and extern

Education

Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Qualifications

Educational Background

• Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, or related field.

Work experience required

• At least 2-3 years of experience in Vendor Management, Workforce Management, Operations, Logistics, Procurement, or a related function.
• Experience handling outsourced manpower providers and vendor performance monitoring is an advantage.
• Experience in contract administration and compliance monitoring is preferred.

Technical / Functional Skills

• Knowledge of Workforce Management (WFM) systems.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Experience in vendor performance tracking and reporting.
• Strong documentation, audit, and compliance management skills.

Behavioral Preferences / Soft Skills

• Strong stakeholder management and communication skills.
• Analytical and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively with internal and external stakeholders.

Roles and Responsibilities

Vendor Operations Support

• Conduct engagement sessions with Operations teams to discuss issues, concerns, and opportunities raised by both parties.
• Perform daily monitoring of vendor performance and provide timely feedback or call-outs to vendors.
• Facilitate or participate in Focus Group Discussions (FGDs) and audits across logistics sites.
• Work with relevant departments in investigating operational and security concerns involving outsourced personnel.
• Conduct WFM training sessions for vendors.
• Support campaign preparations and workforce ramp-up programs.

Vendor Performance Management

• Monitor disciplinary actions (DA) for workers with violations.
• Manage vendor headcount reallocations based on operational requirements.
• Consolidate and monitor blacklisted workers through the WFM system.
• Issue memorandums and penalties to vendors as required.