Vendor & Compliance Assistant

NightOwl Consulting; Quezon City; On-site; PHP 446,400 - 558,000; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two dependents

Government-mandated benefits

Performance-based Incentives

Quarterly Company Events

In-depth training for career growth

Great Company Culture

1,000 PHP De Minimis

Equipment and software provided

Job summary

A consulting firm based in the Philippines is seeking a Vendor & Compliance Assistant for full-time engagement in Quezon City. You will support vendor management and social media compliance programs, requiring strong communication and organizational skills. Responsibilities include vendor due diligence, tracking offshore team activities, and preparing reports. The role offers an above-market salary, HMO benefits from Day 1 for dependents, and opportunities for career growth within a supportive company culture.

Qualifications

• Experience in mortgage, banking, or financial services is a plus.
• Exposure to compliance or vendor management processes preferred.

Responsibilities

• Assist with vendor due diligence processes.
• Organize findings and prepare reports for review.
• Track and monitor offshore team activity.

Skills

Strong written and verbal English communication skills

High level of organization and process discipline

Ability to work full-time, aligned to 9:00 AM – 6:00 PM CST

Comfortable working across multiple systems and managing data

Tools

Ncontracts

Comergence

Encompass

Microsoft Office Suite

Job description

Vendor & Compliance Assistant

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱40,000 - ₱50,000 / month

Description

We are seeking a highly organized and detail-oriented Operations & Compliance Assistant to support vendor management and social media compliance programs.

This is a task-based execution role focused on collecting, organizing, and preparing data and reports across multiple systems.

The role is designed to remove administrative and operational workload from leadership, allowing them to focus on program management, interpretation, and decision-making.

Key Responsibilities

Vendor Management (Approx. 60%)

• Assist with vendor due diligence processes within Ncontracts
• Organize and maintain vendor profiles and supporting documentation
• Bring legacy vendor profiles (147+) up to current standards
• Track completion status and maintain clean, structured records
• Prepare standardized reports based on vendor data

Social Media Compliance (Approx. 15%)

• Review Comergence reports for assigned loan officers
• Organize findings and prepare reports for review
• Ensure reports are ready for internal review by mid-week (Wednesday target)
• Format and prepare communications for loan officers and marketing teams

Operations & Coordination (Approx. 25%)

• Track and monitor offshore team activity and progress
• Assist in coordinating communication across teams
• Support implementation of standardized processes through documentation and reporting
• Maintain trackers and task lists (Excel-based)
• Provide daily updates and assist with prioritization planning

Systems & Tools

• Ncontracts
• Comergence
• Encompass
• Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint)
• PDF-based reporting

Work Style & Expectations

• Execution-focused role (not responsible for analysis or decision-making)
• Moderate accuracy required — work should be reliable and not require rework
• Ability to balance speed and attention to detail depending on task
• Strong adherence to processes and structured workflows
• Comfortable working with evolving priorities and processes

Communication & Workflow

• Daily communication with manager (via Teams/Outlook)
• Ability to coordinate with offshore teams as needed
• Provide end-of-day updates and assist in setting next-day priorities
• Work within a structured weekly cadence (e.g., social media compliance reporting deadlines)

Skills, Knowledge and Expertise

• Strong written and verbal English communication skills
• Ability to work full-time, aligned to 9:00 AM – 6:00 PM CST
• High level of organization and process discipline
• Comfortable working across multiple systems and managing data

Preferred Qualifications (Nice-to-Haves)

• Experience in mortgage, banking, or financial services
• Exposure to compliance or vendor management processes
• Experience with reporting and documentation workflows
• Familiarity with tools like Ncontracts, Comergence, or Encompass

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided