Vantage Payroll HCM Consultant — Client Solutions

ADP; Makati; On-site; PHP 558,000 - 781,200; Full time

Job summary

ADP in Makati, Philippines is seeking a NAS HCM Service Consultant specializing in Vantage payroll. You will provide comprehensive support and consultation to clients using Human Capital Management software. Your role includes ensuring accurate payroll processing and handling complex client inquiries.

The ideal candidate will have a strong understanding of payroll systems, excellent communication skills, and experience in technical troubleshooting. You will build relationships with clients, guide them on best practices, and strive to exceed their expectations.

Qualifications

• Strong understanding of Human Capital Management software solutions.
• At least 1 year of experience in technical software application support.
• Ability to analyze complex client requirements for payroll and HR policies.

Responsibilities

• Provide comprehensive support and consultation for payroll processing.
• Build strong relationships with client contacts and guide best practices.
• Research and resolve client application issues effectively.
• Analyze and communicate client requirements clearly.
• Exceed client expectations with strong interpersonal skills.

Skills

Strong verbal and written communication skills

Proficient in PC navigation and Microsoft Office tools

In-depth troubleshooting of client issues

Experience in logical troubleshooting and problem solving

Ability to manage time and prioritize multiple client issues

Expertise in call handling

Job description

ADP in Makati, Philippines is seeking a NAS HCM Service Consultant specializing in Vantage payroll. You will provide comprehensive support and consultation to clients using Human Capital Management software. Your role includes ensuring accurate payroll processing and handling complex client inquiries.

The ideal candidate will have a strong understanding of payroll systems, excellent communication skills, and experience in technical troubleshooting. You will build relationships with clients, guide them on best practices, and strive to exceed their expectations.