UX Researcher - Influence Fintech Product Strategy

Xendit; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Xendit in Manila is seeking a UX Researcher to lead mixed-methods research across the merchant lifecycle and developer experience. You will design studies, conduct interviews, usability tests, and surveys, and translate findings into actionable product decisions with impact across the domain.

You will collaborate with product managers and designers, set research cadence, and build an insight repository to democratize rigorous insights while maintaining quality on high-stakes questions.

Qualifications

• Mixed-methods UX research experience.
• Ability to translate findings into product decisions.
• Ability to influence without authority.

Responsibilities

• Owns the research roadmap and clusters; prioritizes based on evidence.
• Executes interviews, usability tests, surveys, and funnel analysis.
• Turns findings into product decisions with PMs and designers.
• Maintains a lightweight yet rigorous insight repository.

Skills

UX research

Mixed methods

Influence

Research Ops

Job description

Xendit in Manila is seeking a UX Researcher to lead mixed-methods research across the merchant lifecycle and developer experience. You will design studies, conduct interviews, usability tests, and surveys, and translate findings into actionable product decisions with impact across the domain.

You will collaborate with product managers and designers, set research cadence, and build an insight repository to democratize rigorous insights while maintaining quality on high-stakes questions.