Client Profile: A technology-driven company specializing in digital solutions and high-tech services, focused on delivering innovative, efficient, and scalable systems to support modern business operations. It is committed to quality, continuous improvement, and providing reliable support across various industries through advanced technological expertise.
Position: User Research Manager
Company Industry: IT Company
Location: BGC, Taguig
Salary Offer: Php 50,000 - Php 100,000
Work Schedule: Monday to Friday, 9am to 6pm
Work Set Up: Onsite
Benefits
- Government Mandated Benefits
- 13th month pay
- Sick Leave
- Vacation Leave
- Allowance
- HMO
Qualifications
- Bachelor’s degree or above in Psychology, UX Design, Sociology, HCI, Market Research, or related fields
- At least 7+ years of user and market research experience
- At least 3+ years in a leadership role
- Experience working in fintech or consumer tech company is an advantage
- Amendable to work in BGC, Taguig
Job Responsibilities
- Lead the full lifecycle of user research projects including planning, execution, insight delivery, and impact evaluation
- Build and scale the research capability and methodology standards, processes, best practices, and talent development
- Translate user behavior insights into business-driven and growth-focused recommendations
- Deeply understand industry trends in gaming, entertainment, and digital consumer habits
- Present executive-level research insights and provide strategic decision support
- Manage research vendors/agencies and assess ROI on research resources