UX Researcher II — Hybrid (Research & Communications)

Stefanini Group; Philippines; Híbrido; PHP 558 000 - 1 004 000; Tempo integral

Resumo da oferta

Stefanini Group in the Philippines is seeking a UX Researcher II to support IT GFS Enterprise Service Management with user research, communication and enablement activities. The role splits approximately 50% UX research and 50% communication work, and the balance can shift based on priorities and project demand.

This position is hybrid, based in Alabang, and requires flexibility with shifts. Responsibilities include conducting user interviews and usability tests with prepared scripts, organizing

Qualificações

• Experience in UX research, communications, marketing or a similar field.
• Strong written and spoken English.
• Good facilitation, writing and presentation skills.
• Confident use of Microsoft 365, PowerPoint and SharePoint.

Responsabilidades

• Conduct user interviews and usability tests using prepared scripts and templates.
• Organize research sessions and document user feedback.
• Summarize key findings and improvement opportunities.
• Create newsletters, SharePoint content and product communications.
• Develop training materials, presentations and quick guides.
• Support adoption activities for ESM products and services.

Conhecimentos

UX research

Communication skills

Marketing

Ferramentas

Microsoft 365

PowerPoint

SharePoint

Descrição da oferta de emprego

Stefanini Group in the Philippines is seeking a UX Researcher II to support IT GFS Enterprise Service Management with user research, communication and enablement activities. The role splits approximately 50% UX research and 50% communication work, and the balance can shift based on priorities and project demand.

This position is hybrid, based in Alabang, and requires flexibility with shifts. Responsibilities include conducting user interviews and usability tests with prepared scripts, organizing