UW Service Specialist -Mid

McNeil & Co.; Manila; On-site; PHP 280,000 - 520,000; Full time

Job summary

Arch Capital Group Ltd. is seeking an Operations Associate to support property and casualty insurance operations. You will interpret, analyze, and process activities within the FINPRO team, ensuring accuracy and SLA conformance. The role covers issuance, endorsements, invoicing, QA, and testing support.

The position emphasizes strong math/analytic skills, Excel proficiency, organization, and teamwork, with opportunities to collaborate across an international team and learn evolving processes.

Qualifications

• Strong math and analytical skills.
• Excellent problem-solving ability.
• Proficiency with MS Excel and ability to apply it.
• Organized & methodical approach to tasks.
• Collaborative teammate with positive attitude.

Responsibilities

• Policy Issuance
• Endorsement Issuance
• Vendor invoicing
• Quality Assurance
• Rating/Quoting support
• Policy file documentation
• File Set Ups
• User Acceptance Testing
• File Audits
• Interact with team and customers to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolutions
• Assist with troubleshooting and improving processes, as needed

Skills

Math skills

Analytical skills

Problem solving

Excel

Organized

Willing to learn

Team player

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Job Description

The operations associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements. This position will be part of the FINPRO team.

Tasks/Responsibilities

• Policy Issuance
• Endorsement Issuance
• Vendor invoicing
• Quality Assurance
• Rating/Quoting support
• Policy file documentation
• File Set Ups
• User Acceptance Testing
• File Audits
• Interact with team and customers to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolutions
• Assist with troubleshooting and improving processes, as needed

Required Skills/Experience

• Strong math and analytical skills
• Excellent problem-solving ability
• Excellent proficiency with MS Excel & ability to apply it
• Organized & methodical approach to tasks
• Ability and willingness to learn
• Collaborative teammate with positive attitude

Technical Skills

Proficiency in Microsoft Excel and Microsoft Word

Optional Requirements

• Strong verbal/written communication with fluency in the English language
• Analytical and problem solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

Bachelor's Degree

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.

14400 Arch Insurance Group Inc. Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

Attention Job Seekers:

Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously.

Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not submit money or pass any details to someone that suggests they can provide employment with Arch. You should only enter your information into our official career portal.

Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.