USRN Training & Enablement Specialist

Gratitude Philippines; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Learning and development support

Meaningful projects

Job summary

Gratitude Philippines is seeking a skilled USRN Training Specialist to join our team in Manila. You will deliver high-quality training solutions while collaborating with product, design, and business stakeholders to solve real business problems and drive customer outcomes.

You will own the training lifecycle, write clear documentation, troubleshoot issues, and contribute to continuous improvement in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Relevant professional experience in a similar role.
• Strong problem-solving skills and the ability to work independently and with a team.
• Good written and verbal communication skills.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.

Skills

Tools & platforms

Planning & measurement

Communication & ownership

Education

Bachelor's degree or equivalent practical experience

Tools

Agile practices

Job description

Gratitude Philippines is seeking a skilled USRN Training Specialist to join our team in Manila. You will deliver high-quality training solutions while collaborating with product, design, and business stakeholders to solve real business problems and drive customer outcomes.

You will own the training lifecycle, write clear documentation, troubleshoot issues, and contribute to continuous improvement in a fast-paced, collaborative environment.